![Orvéa](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
Il y a 2 mois
**Devenez Customer Sucess Manager et bras droit commercial du dirigeant chez Orvéa**:
- un métier polyvalent et évolutif directement connecté au business
- dans une entreprise dynamique et conviviale
- avec de fortes ambitions de croissance
**Votre nouveau challenge**
**Vous êtes le bras droit du dirigeant dans ses activités commerciales en étant garant-e de la satisfaction client sur l’intégralité des démarches (de l’avant-vente à l’après-vente)**
- Vous gérez l’interface avec le client et assurez le rythme et la qualité de la relation
- Vous accompagnez le dirigeant dans certains RDV clients et participez à des évènements de représentation
- Vous prenez des responsabilités dans la détection d’opportunités et la conduite de démarches commerciales
- Vous soutenez le dirigeant dans la gestion back office de ses dossiers commerciaux : rédaction des propositions, contrats, devis
- Vous maintenez le système d’informations commerciales à jour en fonction de l’avancement des affaires : mise à jour du CRM et des documents commerciaux
- Vous identifiez et formez les futurs utilisateurs des contrats signés sur la solution Wastern
- Vous contribuez à la définition et à l’amélioration des processus et des pratiques liés à la fonction commerciale
- **Rémunération & Avantages**
- 34 à 38k€
- 10% de variable
- mutuelle prise en charge à 100%
Déplacements 1 fois par semaine en IDF
- **La scale-up Orvéa a pour mission d’accélérer la transition écologique dans le monde du BTP par une meilleure gestion des déchets**. Son offre principale se décline autour d’une solution logicielle innovante (Wastern) qui vise à porter le développement national de l’entreprise. Avec un CA de 10M€, Orvéa renforce ses équipes pour doubler son CA d’ici 2025.
- **Vous vous reconnaissez ?**
- **3 ans** d’expérience minimum sur un poste en **relation client BtoB**:
- **Appétence** pour le **commerce **et la **GRC **en **front client**:
- Bonne **expression orale** et **écrite**:
- Maîtrise du **Pack Office**:
- Un vrai plus : connaissance du secteur du **BTP** ou de **l’immobilier**Type d'emploi : CDI
Statut : Cadre
Salaire : 34 000,00€ à 40 000,00€ par an
Programmation:
- Du Lundi au Vendredi
- Repos le week-end
- Travail en journée
Types de primes et de gratifications:
- Primes
Lieu du poste : Déplacements fréquents
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