Client Manager
Il y a 5 mois
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The primary responsibility of the Client Manager is to take full ownership of his/her assigned accounts and manage and grow relationships to drive expansion and renewals across all solution areas. They are able to do so by leveraging NTT(Ltd)’s tools and methodologies to analyze the client’s situation and business requirements. They possess advanced planning skills to co-ordinate the interaction of a number of NTT(Ltd) role-players in different geographies during the sales engagement. They display strategic thinking capabilities, a high level of business acumen and deep knowledge of the latest trends in terms of technology sales methods and approaches.
**What you'll be doing**
**Key Roles and Responsibilities**:
- Manage and grow relationships to drive expansion and renewals across all solution areas within assigned regional clients.
- Build relationship and influence stakeholders.
- Work with and through NTT’s network of offices to deliver an excellent client experience in each relevant market.
- Realise revenue and margin targets and maximise sales opportunities through connecting client needs with NTT offerings and solutions.
- Develop and drive Dimension Data strategy with local CMs within assigned regional accounts.
- Use engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction).
- Minimise churn and maximise retention in assigned accounts.
- Be fully aware of and understand the International Trade Policy.
- Meet or exceed quota targets through comprehensive account management.
- Grow the profitability, revenues and client satisfaction levels for NTT’s regional clients’ portfolio.
- Drive passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.
- Generate demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulate how NTT (Ltd) can add value through services and solutions.
- Approach the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.
- Do a vulnerability analysis of NTT (Ltd)’s position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution.
- Positively influence and enable financial control, governance and compliance in a region throughout area of specialisation to prevent and reduce financial costs.
- Act as first point of contact for client issues.
**Knowledge, Skills and Attributes**:
- Sales business acumen - The skills supporting successful selling through organisational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from NTT’s portfolio of services.
- Sales client engagement and management - The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective and lasting relationships with them and to be seen as a trusted advisor.
- Sales pursuit - The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
**Academic Qualifications and Certifications**:
- Relevant Degree or Advanced Diploma
- Advanced qualification would be advantageous
- Relevant vendor certifications
**Required Experience**:
- Seasoned experience in a similar role in a similar environment
- Seasoned experience in a sales environment and/or customer service role
- Seasoned sales and client engagement experience coupled with a good understanding of business, sourcing and technology market
- Seasoned experience negotiating with clients and vendors
- Seasoned experience managing regional accounts and building relationships
- Seasoned experience analysing commercial information
**Workplace type**:
**About NTT DATA**
**Equal Oppo
-
Courtier en Assurances, Mon Client Recrute Son
Il y a 5 mois
Paris, France Mon client Temps pleinSociété de courtage spécialisée dans l’assurance de personnes. Le groupe auquel appartient mon client est un groupement de cabinets d'assureurs -conseils généralistes qui répond aux spécificités de ses clients et de leurs activités. Le groupe se positionne 19ème en France. Les locaux se trouvent à Paris 9ème. Le groupe est reconnue auprès...
-
Building Manager
Il y a 3 mois
Paris 2e, France Expert & Manager Temps pleinLe pôle immobilier du cabinet de conseil en recrutement, Expert & Manager recrute un **Building Manager H/F pour gérer plusieurs** mandats de gestion en immobilier tertiaire de bureaux. Missions: Rattaché(e) au Responsable technique, vous devrez assurer la gestion technique de patrimoines immobiliers tertiaires et contribuer à la pérennisation et à la...
-
Account Manager
Il y a 3 mois
Paris 9e, France Expert & Manager Temps pleinJe recherche pour mon client, réseau reconnu dans le secteur du travail temporaire, un **Account Manager H/F.** Le poste en CDI, basé à Paris (9ème arrondissement). **Rattaché(e) au Directeur de la structure et au sein d’une équipe jeune, dynamique et tournée vers l’amélioration continue, vous serez en charge des missions suivantes**: - Traiter...
-
Agent de Réservation
Il y a 5 mois
Paris, France My BnB Manager Temps pleinMy Bnb Manager est une start-up parisienne spécialisée dans la gestion locative de courte durée, principalement destinée aux touristes via divers sites marchands de location de vacances (AirBnb, Booking). Notre agence est située dans le 17ème arrondissement de Paris, à deux pas du Parc Monceau. Afin de compléter notre équipe responsable du service...
-
Client Manager
Il y a 6 mois
Paris, France NTT Temps pleinNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Client Manager
il y a 1 mois
Paris, Île-de-France NTT DATA Temps pleinAbout the RoleWe are seeking a highly skilled Client Manager to join our team at NTT DATA. As a Client Manager, you will be responsible for pursuing and landing identified and qualified sales leads, as well as hunting for new opportunities from a list of named account targets across all solutions.Key ResponsibilitiesPursue and land identified and qualified...
-
Client Manager
Il y a 5 mois
Paris, France Dentsu Aegis Network Temps pleinThe purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners. Job Title: Client Manager **Job Description**: Key responsibilities: Supports...
-
Client Manager
Il y a 6 mois
Paris, France dentsu Temps pleinJob Title: Client Manager Job Description: ENTREPRISE dentsu international est l’un des principaux groupes de communication mondiaux. Dirigé par Hiroshi Igarashi, Global CEO, il compte plus de 66 000 collaborateurs dans 143 pays. dentsu est spécialiste de l’ensemble des métiers de la communication : conseil média et stratégies de...
-
Client Manager
Il y a 5 mois
Paris, France NTT DATA Temps pleinJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
-
Manager de Site
Il y a 5 mois
Paris 1er, France EXPERT ET MANAGER Temps pleinDescriptif du poste - Manager le contrat de maintenance multitechnique comportant 7 collaborateurs - Assurer la relation client d'un point de vue technique et commercial - Planifier les interventions en fonction des qualifications des techniciens - Préparer les opérations de maintenance et les petits travaux associés au contrat - Surveiller et conduire...
-
Client Programs Manager
il y a 4 semaines
Paris, France LVMH Temps pleinThe Client Programs Manager is responsible for managing and coordinating the re-use of transversal Client Development assets across all streams within the Maison Business. This role involves close collaboration with various departments and divisions, including LVMH Digital and IS&T teams, to ensure the successful implementation and optimisation of Client...
-
Client Programs Manager
il y a 4 semaines
Paris, Ile-de-France LVMH Temps pleinThe Client Programs Manager is responsible for managing and coordinating the re-use of transversal Client Development assets across all streams within the Maison Business. This role involves close collaboration with various departments and divisions, including LVMH Digital and IS&T teams, to ensure the successful implementation and optimisation of Client...
-
Account Manager
Il y a 5 mois
Paris 1er, France Expert & Manager Levallois Temps pleinDescriptif du poste - Expert & Manager recherche pour son client, un Account Manager / Grand Compte H/F. Vous allez intégrer une équipe dynamique et tournée vers l'amélioration continue. Vos principales missions sont: Rattaché(e) au Directeur de la structure, vos missions consisteront à: - Traiter les différentes phases des appels d'offres en lien...
-
Client Experience Manager
il y a 4 semaines
Paris, Île-de-France LVMH Temps pleinJob Title: Client Experience ManagerAt LVMH, we are seeking a Client Experience Manager to contribute to the creation, analysis, development, and optimization of LVMH customer experience in close collaboration with Maisons, Divisions, Markets, and colleagues in the LVMH Digital Department.The Client Experience Manager will accompany LVMH Maisons to identify,...
-
Client Portfolio Manager
il y a 3 semaines
Paris, France Ebury Temps pleinEbury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Client Portfolio Manager Ebury Paris - Office based We are looking for a Client Portfolio Manager in...
-
Manager Finance Durable H/F
il y a 4 semaines
Paris, France Building Manager Recrutement Temps pleinNotre client, acteur immobilier référent, reconnu pour la qualité de ses projets et intervenant sur des opérations multiproduits (tertiaire, commercial, hôtelier, résidentiel, industrie…), recherche un profil Manager Finance Durable H/F.Sous la responsabilité directe de la Direction Générale, vous gérez les missions de conseil stratégique...
-
Manager Finance Durable H/F
il y a 4 semaines
Paris, Ile-de-France Building Manager Recrutement Temps pleinNotre client, acteur immobilier référent, reconnu pour la qualité de ses projets et intervenant sur des opérations multiproduits (tertiaire, commercial, hôtelier, résidentiel, industrie…), recherche un profil Manager Finance Durable H/F.Sous la responsabilité directe de la Direction Générale, vous gérez les missions de conseil stratégique...
-
Client Success Manager
Il y a 2 mois
Paris, France emarsys eMarketing Systems Temps pleinAt Emarsys the Client Success Manager is responsible for the Satisfaction, Retention and Growth of a large number of clients, who are the lifeblood of Emarsys. The Client Success Manager will turn our Clients into Emarsys advocates by understanding their goals and demonstrating to them how our technology and services can add value to their business and...
-
Client Portfolio Manager
il y a 3 semaines
Paris, France Ebury Temps pleinEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Client Portfolio Manager** **Ebury Paris - Office based** We are looking for a **Client Portfolio Manager...
-
Client Delivery Manager
il y a 4 semaines
Paris, Île-de-France MSA Murex S.A.S. Temps pleinMurex, a leading fintech company, is seeking an experienced professional for a Client Delivery Manager role. The ideal candidate will have a strong background in project management and a proven track record of delivering client solutions on time, within budget, and to the required quality standards.Key responsibilities will include managing and delivering...
