Senior Coordinator, Guest Communications

il y a 3 semaines


Paris, France On Location Temps plein

Who We Are:
Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

Votre rôle:

- En tant que Guest Communications Senior Coordinator / Coordinator, vous rejoindrez l'équipe responsable des communications destinées aux clients et invités en matière d'hospitalité pour leur participation aux Jeux Olympiques de Paris 2024.
- Vous gérerez l'ensemble des campagnes de A à Z : _de leur création à la définition de leurs spécificités par population de clients et par packages d'hospitalité concernés, jusqu'à leur envoi et le suivi post-envoi._
- Vous collaborerez avec nos équipes Marketing, Ticketing, Tech, Services Clients ainsi qu'avec le Comité d'Organisation des Jeux Olympiques (COJO Paris 2024) pour établir un processus de communication avec les invités efficace et pertinent, garantissant des messages opérationnels précis et opportuns grâce à un process de travail interne fluide et efficace.

Compétences requises et qualités relationnelles:

- Vous êtes bilingue Français & Anglais
- Vous êtes à l'oral, et votre écrit est irréprochable
- Vous avez déjà une première expérience significative en communication clients via un système de CRM et/ou un système de clients/guests database
- Vous avez de solides compétences en matière d’organisation, de gestion du temps et de gestion de priorités simultanées
- Vous avez de l’expérience sur un gros évènement sportif international _(par exemple : Jeux Olympiques, Coupes du Monde, Championnats du monde, Roland Garros, Ligue des Champions, etc.)_
- Vous avez le souci du détail, d’autant plus lorsqu’il s’agit de relation client.
- Vous savez faire preuve de proactivité, vous avez toujours un coup d’avance pour être réactif et réagir face à des situations inattendues.
- Vous êtes motivé(e), confiant, ouvert et enthousiaste.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.


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