Facilities Coordinator
il y a 4 semaines
JLL supports the Whole You, personally and professionally.
We are looking for a Facilities Coordinator for our Integrated Facilities Management business line.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
What this job involves
The Facility Coordinator will assist the Facility Manager with operational activities in maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. Coordinate, managing and control of non-technical facility services, like reception, mailroom, waste management, AV supplies, catering and cleaning
Facilities duties
Coordinates and assists senior managers by supervising a range of soft FM services for the site.
Conducts service audits and monitors contractor performance with regular inspections and emphasis on planning / scheduling both reactive / preventative maintenance either individually or with client representatives from apartments, offices and retails
Implements best practices in the industry to ensure compliance with health and safety requirements to help obtain a ‘zero’ incident track record for site related / operational accidents
Trained to be a part of the site emergency evacuation team for on-site emergency and be available to handle emergency outside of normal working hours in coordination with the client emergency team
Develop and maintain a store management system to ensure appropriate store allocation and monitor the use to avoid storage of prohibited items
Prepare and maintain COSHH register for all materials used on site including periodical inspections to ensure material storage and use is as per specifications and comply with the risk assessment requirements
Prepare and assist in the preparation of monthly reports, provide inputs for the finalization the yearly
End to end finance admin of PO’s, invoices, and trackers
Supplier performance management and conducing review meetings
Management of all assurance and operational risk management documentation
Quality audit and monitor contractor performance with regular inspections and lay emphasis on planning / scheduling both reactive / preventative maintenance
Be customer focused and coordinate with client representatives and attend site inspections followed by reporting and follow ups to ensure job
Regular tracking of Helpdesk system to ensure timely completion of job cards with stress on priorities
Implementation of the best practices in the industry complying with health and safety requirement to help obtain a ‘zero’ incident track record for site related / operational accidents which includes maintaining a COSHH register and ensuring compliance by contractors
Communicate regularly with all maintenance contractors, both individually and as a group, to ensure good two-way communication concerning maintenance issues.
Assist the Sr. FM by liaising with all soft services subcontractors’ especially cleaning, landscaping, security and pest control. This includes attending monthly performance review meetings with the contractors to track on-site performance and highlight areas that need improvement.
Reception and Visitor Management
Always deliver 5* customer service with a professional and presentable appearance
Meet and greet all staff, customers and visitors professionally and cheerfully
Ensure reception desks, waiting areas and internal meeting rooms are maintained to highest standards of tidiness and cleanliness as outlined in any operational KPIs
Serve as an information source for staff and customers
- assist and advise with any inquiries on building facilities, meeting room locations, special events, surrounding amenities as appropriate
Be approachable and interact with guests and members of staff of all levels in a professional and friendly manner
Manage all visito
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