Office Manager and People Experience
il y a 3 semaines
SKEEPERS is a global provider of people-smart SaaS solutions that enable brands to generate value for and from their customers.
As a SaaS solutions provider, SKEEPERS looks after brands’ engagement needs comprehensively - no matter what the scale - for small, medium and large businesses alike, they provide powerful ‘people-smart’ tools to help brands better understand and improve their consumer relationships, empowering them to provide greater value for their customers and to lead more relevant and therefore profitable marketing actions themselves.
The group's various solutions enable brands to unlock value from each of their consumer interactions across the entire customer experience cycle: customer reviews, influencer marketing, video content, live shopping, feedback analysis, customer journey management until marketing campaigns activation.
To support our growth ambition and the teams across multiple geographies, we are looking for new talent ready to make a difference.
In order to achieve our goals, we are looking for an Office Manager and People Experience.
As an Office Manager and People Experience at Skeepers, you are responsible for overall office support and daily operations of our office locations in France; including but not limited to a variety of clerical activities and related tasks.
The position is ideal for a highly organized talent with great project management skills and ability to act without guidance.
Your main responsibilities:
**Office Management**
- Ensure staff and visitors experience a professional, welcoming and friendly reception
- Keep track of office rent, insurance, and vendors’ contracts
- Keep track of office stationery inventory and timely replenishment
- Manage office operational needs, coordinate and monitor repair needs, facilitate office move, fit-out and refurbishment
- Manage existing and sourcing of new suppliers, vendors, contractors, and other external counterparts in accordance with the group policy
- Provide coordination and logístical support for meetings and events (scheduling, room reservation, travel arrangements, etc.)
**People Experience**
- Create a fist-class employee experience focusing in creating initiatives to drive engagement and inclusion to integrate every part of the organisation
- Act as the happiness officer to the organization
- Continuously improve and measure our internal engagement initiatives to ensure this is proactive and reach to every employees
- Ensure all our employee experience touchpoints are accessible, signposted, simplified, relevant fit for purpose and effectively communicated
- Lead monthly eNPS and pulse to enable continuous improvement
- Create and actively support our company-wide network groups and promote local initiatives, providing consistency with the group workstreams
**Requirements**:
- Bachelor’s degree or equivalent combination of education and related experience and 3+ years’ experience as Office manager preferred
- Fluency in English (native speaker), French is a must
- Superior interpersonal, communication and customer centric skills
- Ability to multitask, self-starter with attention to detail
- Professionalism, organizational and problem solving skills
- Demonstrable experience in collaborating with multiple stakeholders, delivering results in a fast paced changing environment, building strong relationships, balancing competing priorities and influencing agendas
- Proven experience of improving the workplace performance
- Proven demonstration of continuous improvement mindset, able to proactively identify and implement process improvement opportunities.
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