Quality Assurance and Support Engineer

il y a 1 mois

Rungis, France ESI Group Temps plein

In the software development direction, you will be working with the worldwide team (8 people). The main roles of the QA Sr Engineer will be:

- Body Manufacturing Solution (Stamp/Weld/Assembly) validation in close collaboration with development teams, project manager and product manager following main principles of Agile method ;
- Customer Central Support (2nd level) to the local support engineers if required ;
- Training of local support engineers on new versions of Body Manufacturing Solutions.

The main missions of the QA Senior Engineer will be:

- **Product Validation**:

- Test and Validate the products in one of the Body Manufacturing solutions to ensure a good quality
- Contribute actively to requirements specifications ;
- Plan, execute and document the testing of our software solutions to agreed milestones and quality standards ;
- Test execution at integration and system test levels ;
- Actively and extensively use and stress the software in a wide range of scenarios in order to find defects before the product reaches the market ;
- Analyze simulation results and/or software behavior to perform root cause analysis that help and guide developer towards a resolution ;
- Run acceptance and performance tests ;
- Report against quality and coverage criteria ;
- Create/update regression test automation scripts on a regular basis.
- **Customer Support**:

- Train local support engineers on new versions of Body Manufacturing Stamp Solutions and contribute that they adopt it ;
- Deliver an efficient support to local support engineers within a reasonable timeframe ;
- Participate actively to develop a technical knowledge base ;
- Develop training documentation and demonstrators to promote ESI’s Body Manufacturing Solutions.

The validation engineer will be part of one of the Manufacturing products quality and customer support team (Stamp/Weld/Assembly). The team members are based in different locations like France, Czech Republic, Italy, Germany, or India.
ESI Company provides the opportunity for collaborators to partially work from home (2 to 3 days a week).

The team is in charge of the validation of the Solutions which are composed of several products - which requires the following interactions:

- Close collaboration with the Development teams and Level 1 support engineers
- Ability to professionally interact with the Product and Project Management to ensure smooth operation of validation activities

The team is also in charge of customer central support: this means a 2nd level technical support to local support engineers, located in the various subsidiaries.

He/She should be located in France or Czech Republic.

**Technical skills**:

- Mechanical Engineer (Material Science, Mechanics or Numerical methods)
- Manufacturing technical knowledge (Stamp and/or Weld and/or Assembly)
- At least 5 years’ experience in numerical modelling of manufacturing processes
- Ideally an experience in customer support and/or validation
- Ideally an experience in Software Engineering

**Additional technical skills**:

- Performing Testing activities within an Agile (SCRUM) environment
- Scripting language as Python is a plus
- Finite elements knowledge is a plus

**Behavioral skills**:

- Excellent communication, interpersonal and organization skills
- Fluent English - excellent written and verbal communication skills in English
- Strong ability to think logically
- Pragmatic problem solving behavior
- Able to cope with complexity, autonomous and pro-active
- International mindset

Ref : C169O63312

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