Pre-sales Engineer

Il y a 5 mois

Rennes, France Kurmi Software Temps plein

CDI | Rennes (near the train station) + telecommuting

**The company and what it does**:
Kurmi is an international software company that develops, and markets software solutions dedicated to the management of Unified Communication (UC), Collaboration, and Contact Center services. The software suite enhances the administration of resources, including activation, deployment, and daily management of UC system components such as instant messaging (chat), presence information, voice (incl. IP telephony), mobility features (extension mobility and single no. reach), audio, web-conferencing, and video.

Kurmi has more than 120 people and serves 150+ large commercial, service providers and governmental organizations (with >1’000 employees) and 4M+ users worldwide. Headquartered in France, Kurmi has international coverage with offices in New York (United States), Montreal (Canada), Dubai (UAE), and Berlin (Germany) to support their fast-growing market demand.

**Kurmi’s Good Sides**:
**A pleasant working environment**: brand new premises, caring colleagues, and managers.
**An international environment**: a hundred customers in 17 countries (USA, Japan, Europe, etc.) and Kurmi teams in France, the USA, Germany, Canada, Asia, etc.
**“Scale Up” environment**: a product that continues to evolve technically and functionally, with strong growth, and prospects for professional development

**Job description and responsibilities**:
In this context, Kurmi Software is hiring for multiple positions including a really exciting and rewarding position of PRE-SALES ENGINEER (or Solution Engineer) to join Kurmi Software Inc. in North America. In this customer-facing role, you will be responsible for the following activities across multiple technologies (e.g. Cisco, Microsoft, Avaya, BroadSoft,):

- Assisting the Sales team on the qualification of a new opportunity.
- Making technical presentations and demonstrating how a product will meet client needs.
- Providing pre-sales technical assistance and product education.
- Configuring proof of concept to validate the benefits of software for customers.
- Preparing and managing an answer to a tender (bid management)
- Developing integrator/channel partners and providing technical training.
- Assisting in establishing new, and maintaining existing, technical relationships with customers.
- Persuading clients that a product or a service will best satisfy their needs.
- Supporting marketing and sales by attending trade shows, conferences, and other marketing events.
- Liaising with other members of the sales team and other product and technical experts.
- Providing training and producing support material for the sales team.
- Providing customer feedback to the product / R&D teams to improve the software.
- Participating and animating major industry events.
- Sharing the Kurmi vision with partners.

**Qualifications**:

- Handle technical and customer relationships.
- Strong business & presales experience i.e. Unified Communication, Collaboration, and conferencing & UCaaS.
- Minimum 3 years of experience in the Unified Collaborations industry.
- Minimum 3 years in a technical presale organization.
- Engineering degree or equivalent.
- Ability to present topics clearly and concisely to many levels of technical skill sets and audience sizes.
- Thrive in a fast-paced business environment with customer interaction, deadlines, and high-value expectations.
- Work effectively with multiple customers from different regions.
- Flexible to travel.

**Desired skills**:

- Engineering in Computer Sciences, Software, or equivalent relevant experience.
- 3 years in a technical presale organization at a software vendor, system integrator, or Unified Communications vendor.
- A previous experience with Cisco UC (UCM, WebEx, among others) or Microsoft UC (O365, MS Teams, or Skype for Business) Global knowledge of Networks / Telecom, Web Systems, and architectures.
- Ability to discuss Business Objectives, timelines, and ROI with customers.
- Ability to deploy proof of concept from end to end.
- Good knowledge of the UC ecosystems and UC&C partners’ market.
- Independent, Proactive, Curious, Solution-focused, Very Organized.

**Recruitment - Contact details**:
**Other Information**:
**Contract**: CDI

**Location**: Rennes (near the train station) + telecommuting

**Start Date**: as soon as possible

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