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Customer Success Manager

Il y a 5 mois

Angers, France Metav.rs Temps plein

At Metav.rs, we aim to become the leading web3-3D platform for NFT Commerce & Metaverse Experiences. Join us to build the future of customer experience.

We are a young and ambitious company of 18 employees who signed several Luxury & Fashion brands.

We are remote-friendly based in France and Hong Kong.

If you’re dedicated and ambitious, Metav.rs is an excellent place to grow your career so don’t hesitate to apply.

**JOB HIGHLIGHTS**
- Familiar with Web3 (Blockchain, Crypto, NFT) markets
- Sales and Data Driven
- Agile and Vibrant Environment

**WHAT WILL YOU DO?**
- Lead as point of contact for your portfolio of clients in answering high requests
- Involve in new project pitching by providing expertise and draft effective proposals
- Ensure timely and successful delivery of our solutions and services according to clients’ needs and objectives
- Coordinate all organizational project matters and manage all daily project management issues
- Understand the issues and pain points facing our strategic accounts and researching and executing scalable solutions
- Identify opportunities for business growth and further value add for the client
- Forecast and track key account metrics
- Interact closely with team members from 3D Content, Sales and Marketing for lead generation, content management/creation
- Develop strong relationships with suppliers

**REQUIREMENTS**:

- At least 4 years’ experience in an operational sales or account management role
- Experience in delivering client-focused solutions
- Detail-oriented with proven ability to manage multiple projects at a time
- Capable of developing and implementing plans and strategy
- Good project management and problem-solving skills, with strong sense of responsibility
- Good communication and interpersonal skills and able to manage and motivate the team
- Proficiency in both English and French
- Knowledge in the use of Clickup, pipedrive preferred

**BENEFITS**
- Hybrid work environment (Paris, Angers or remote), flexible work hours
- Competitive Salary: a package tailored to your abilities, experiences, and accomplishments.
- You will be working in an autonomous work environment with trusting, smart, reliable team members to build a game changing, never-before-built platform
- A chance to develop an early-stage startup in a market and ecosystem that is constantly evolving (growth stage: we are 18 = > our boom is to come)
- Team activities: get to know your coworkers through workplace events, trips, and more.

**HOW TO APPLY FOR THIS ROLE?**

If you believe you’d be a good fit for the position, we’d love to hear from you and tell you about our ambitions and goals

**Metav.rs guarantees equal opportunity for all during the recruitment process, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.**

Type d'emploi : Temps plein, CDI
Statut : Cadre

Salaire : 45 000,00€ à 55 000,00€ par an

Avantages:

- Horaires flexibles
- Participation au Transport
- Titre-restaurant
- Travail à domicile

Programmation:

- Du Lundi au Vendredi
- Horaires aménageables
- Repos le week-end
- Travail en journée

Types de primes et de gratifications:

- Primes

Lieu du poste : Télétravail hybride (49100 Angers)