Global Communication Apprentice Orient Express
Il y a 6 mois
Company Description
Orient Express & Raffles
Artisan of Travel since 1883 and Birthplace of stories and legends since 1887, Orient Express and Raffles are two legendary brands, both steeped in history and loved by generations past, present and future. Representing the pinnacle of ultra-luxury hospitality within Accor Group, both brands are currently going through exciting phases of rebirth and expansion.
Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend, and returns as family.
Orient Express embodies the refined nomadic spirit of travel, inviting each traveller to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world’s largest sailing ship; and hotels coming to Rome and Venice.
Progressively shaping the future of luxury hospitality, both Raffles and Orient Express are focusing on employee journey and growth.
**Job Description**:
Reporting
The Global Communications Apprentice will report directly to the Global Marketing and Communications Senior Manager of Accor’s ultra-luxury division, Orient Express & Raffles.
Location
Issy-les-Moulineaux, France.
Role and responsibilities for Orient Express
Press, Internal and External Relations
- Support in creation of press releases and press kits, from storytelling ideation, coordinating with partners to format into press kit, formatting into press release, and development of additional supporting creative assets
- Coordination with press agency on global communication initiatives, media plans, strategic announcements and other media topics
- Assist in support of building webpages on the brand website, for our online magazine and for publishing of press releases
- Create reports by analyzing KPIs from agency partner and internal monitoring tool
- Coordination of internal communications initiatives
Social Media Management
- Conduct benchmarks to support project development
- Contribute to brainstorming sessions and provide creative input for campaign development
- Track expenses and support in maintaining accurate financial records on a shared Excel file
- Work closely with the creative agency to develop posts for various channels
- Validate visuals, text, and grids on a regular basis across all social media platforms
- Coordinate with the Community Management agency to ensure post scheduling and maintenance of social media moderation
- Oversee the implementation of new reporting tools such as Sprinklr
- Attend meetings and collaborate with internal teams (Accor and ALL) for collaborative posts
Event Management
- Assist in planning and coordinating events, including support in event conception, event coordination and on-site assistance
- Collaborate with internal teams and external partners for successful event execution
- Manage event budgets, logistics, and post-event visits
Role and responsibilities for Raffles
- Maintain relationships with different hotels to develop, validate, and coordinate publications
- Work closely with the creative agency to develop posts for various channels
- Validate visuals, text, and grids on a regular basis across all social media platforms
- Coordinate with the Community Management agency to ensure post scheduling and maintenance of social media moderation
- Oversee the implementation of new reporting tools such as Sprinklr
- Attend meetings and collaborate with internal teams (Accor and ALL) for collaborative posts
- Coordination of internal communications initiatives
- Coordinate with the PR agency to align on the various topics to be integrated into the social editorial calendars
**Qualifications**:
Profile
- A first experience in social media management and/or press relations required
- Highly organized and extremely detail-oriented
- Comfortable in project management, particularly in social media and communications
- Proactive, responsive and solution-oriented
- Understanding of analyzing KPIs, strong proofreading and coordination skills
- Motivated, positive and enthusiastic
- Bilingual in English and French
- Proficient in Microsoft Office, Google Drive tools and understanding of Adobe suite
- Have a strong understanding and knowledge of social media platforms
- Demonstrate the ability to make decisions and work autonomously
- Capability of building visually compelling PowerPoint presentations
- Enthusiasm for and knowledge of luxury and the luxury hospitality industry mandatory
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