Technical Support France

il y a 2 semaines

Lyon, France meteocontrol GmbH Temps plein

**Your mission**:

- After training in our systems, you will be ready to answer questions from our national and international sales partners and subsidiaries on remote monitoring and control of photovoltaic systems and the corresponding error analysis.
- As a competent technical contact you will be responsible for the support of our French-speaking customers.
- You provide assistance and find user-friendly solutions for the system setup in our Internet portal
- You will develop and coordinate solutions to problems, if necessary together with our specialist departments.
- The execution of customer trainings completes your field of activity

**Your profile**:

- After your training as a technician in the field of energy or communication electronics (or comparable), you have already gained experience in the service of technical products requiring explanation.
- Due to the international orientation very good knowledge of French and English as well as occasional willingness to travel at home and abroad are necessary; knowledge of German is a plus
- You already have knowledge in the area of network technology and parameterization, ideally you have knowledge in the areas of databases / embedded systems
- A confident handling of the MS Office package is a matter of course for you
- You impress with your strong communication skills as well as your customer
- and solution-oriented way of working

**Why us?**:

- A **perfect mix**: a medium-sized but international company with a strong focus on culture and values that **values **you and your work
- Be part of a **team** not just at work: summer parties and Christmas parties await you

**About us**:
Only those who actively shape the future and drive ideas forward change the world. Through an environmentally friendly energy supply, we can manage to ensure a sustainable way of life for the future. For more than 40 years, meteocontrol has played an active part in this as one of the world's leading providers of monitoring solutions and power plant controllers for solar plants and system portfolios. From our corporate headquarters in Augsburg, we continue to expand our position as a global player, with more than 200 employees worldwide implementing international requirements in energy management. We offer meaningful roles that allow our team to help shape the world of renewable energies

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