Customer Service Representative Supervisor
Il y a 5 mois
**Sage Parts** is the world market leader in replacement parts for aviation ground support equipment. We are continually extending our presence throughout the global aviation marketplace, bringing parts and GSE services closer to their point of use with a growing number of onsite parts facilities at airports throughout the world.
**Sage Parts** continually works to increase parts availability for our customers by offering a constantly updated inventory of every part for every GSE brand and model. We redesign many parts to enhance quality and provide superior performance and reliability under the harshest airport ramp conditions.
Our customers range from the most prominent international air carriers to the smallest regional airlines; freight carriers, package companies, ground handling companies, GSE service and maintenance companies, GSE manufacturers, and parts resellers.
**Our ideal candiate**:
- Passionate about customer satisfaction.
- Energetic, dynamic, multitasking.
- Hands on, able to back up anyone in his / her team.
- Organized and methodic.
- Analytical and assertive.
Advanced use of ERP systems in a distribution environment.
100% fluent in French and English (verbal and written), Spanish would be a plus.
Minimum 3 - 5 years supervisory experience.
**Main Tasks**:
He or she will also work closely with our main customer portfolio to make sure we deliver
service level as per contractual agreements.
Lead, support, drive, motivate and back up EMEIA CSR Team
- 9 people
- 3 in CDG and 2 in BOD
- 2 in UK (MAN)
- 2 in Dubai (DXB).
Monitor CSR time to execute, quality of work and productivity.
Organize and coordinate the reporting and flow of priorities with Supply Chain and
Purchasing on Backlog.
Train and maintain team professional knowledge to ensure all staff members are following
procedures and provide solutions to customer in due time.
Ability to work 360 and interact with SAGE other departments (Sourcing, Purchasing,
Pricing, Operations and Sales)
Strong skills in Microsoft office package with strong excel ability.
Knowledge or experience in global automotive parts industry distribution and marketplace
**Deliverables**:
1. Time to respond to customers
2. Time to process orders
3. Time to deliver and open orders aging
4. Returns and claims aging
5. Accuracy of the invoicing process
Type d'emploi : Temps plein, CDI
Salaire : 40 000,00€ à 50 000,00€ par an
Programmation:
- Du lundi au vendredi
- Travail en journée
Lieu du poste : In person
-
Customer Service Representative
il y a 3 semaines
Saint-Vincent-le-Paluel, Nouvelle-Aquitaine, France orano Temps pleinWe are seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team. Your primary responsibility will be to provide top-notch support to our clients, ensuring their needs are met and exceeded. Key responsibilities include:Responding to customer inquiries in a timely and professional mannerProviding solutions to customer issues and concernsEscalating complex...
-
Customer Service Representative
il y a 3 semaines
Le Molay-Littry, Normandie, France Derichebourg Multiservices Temps pleinJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Sales Representative
il y a 3 semaines
Le Creusot, Bourgogne-Franche-Comté, France Alstom Temps pleinAbout Our CompanyAt {company}, we're dedicated to delivering exceptional customer experiences. Our team is passionate about building strong relationships with our clients and helping them achieve their goals.Job SummaryWe're seeking a highly motivated Sales Representative to join our team. In this role, you'll be responsible for identifying and pursuing new...
-
Customer Service Representative
Il y a 6 mois
Magny-le-Hongre, France Samtec, Inc Temps plein**JOB DESCRIPTION** **Job title**: Customer Service Co-ordinator (French Speaking / bilingual) Location: France or Cumbernauld, Scotland (Hybrid considered) Duration: Permanent **Summary** **/** **Objective**: This position could be based either in the Samtec office in France (Paris area) or in the Samtec office in Cumbernauld (Scotland). The Customer...
-
Customer Service Representative
il y a 3 semaines
Le Pré-Saint-Gervais, Île-de-France Werfen Temps pleinAbout the PositionAs a key member of Werfen's Customer Service team, you will be responsible for providing exceptional support to our customers. Your primary goal will be to deliver timely and effective solutions to customer inquiries, ensuring their satisfaction and loyalty.Job FunctionCustomer ServiceLocationPré-Saint-Gervais, FranceAbout WerfenWerfen is...
-
Customer Service Representative
il y a 4 semaines
Le Pré-Saint-Gervais, Île-de-France Werfen Temps pleinJob OverviewWe are seeking a skilled Customer Service Specialist to join our team at Werfen. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.About the RoleAs a Customer Service Specialist, you will be the primary point of contact for our clients,...
-
Bilingual Customer Service Representative
il y a 3 semaines
Le Teil, Auvergne-Rhône-Alpes, France Adwork's Montelimar Temps pleinJob Title: Customer Service and Support AgentMain Responsibilities:Respond to customer inquiries via phone, email, or chat.Resolve customer complaints in a timely and professional manner.Provide product information and answer questions.Document all customer interactions and feedback.Work collaboratively with the sales team to resolve customer...
-
Business Development Representative
il y a 3 semaines
Le Mesnil-le-Roi, Île-de-France Croix-Rouge française Temps pleinAbout the RoleWe are seeking a Business Development Representative to join our sales team. In this role, you will be responsible for identifying and pursuing new business opportunities, building relationships with customers, and driving revenue growth.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targetsBuild and maintain strong...
-
Sales Representative
il y a 3 semaines
Nouvion-le-Comte, Hauts-de-France West Pharmaceutical Services Temps pleinWe are seeking a Sales Representative to join our team. In this role, you will be responsible for identifying and pursuing new business opportunities.Main Responsibilities:Generate new business leads through research and outreachBuild and maintain relationships with existing customersDevelop and implement sales strategies to meet business objectivesAbout...
-
Account Representative f/m
il y a 4 semaines
Montigny-le-Bretonneux, Versailles, France Ansys Temps pleinSummary / Role PurposeThe Account representative serves as the primary contact between Ansys and customers in an assigned territory or set of named accounts or product/service line. The Account Representative is responsible for maintaining existing customer accounts while also working to create new. A successful Account Representative maximizes sales...
-
Bilingual Customer Support Representative
il y a 3 semaines
Sin-le-Noble, Hauts-de-France Groupe Partnaire Temps pleinJob Summary: We are seeking a skilled Customer Service Agent to join our team. In this role, you will be responsible for providing top-notch support to our customers, answering their inquiries, and resolving any issues they may have. If you have excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to...
-
Account Representative F/m
Il y a 5 mois
Montigny-le-Bretonneux, France Ansys Temps plein**Requisition #**: 13263 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to...
-
District Sales Representative
il y a 4 semaines
Le Havre, Normandie, France Expeditors Temps pleinJob OverviewAs a District Sales Representative at Expeditors, you will be responsible for managing an assigned territory and building strong relationships with potential customers and competitors in this area.Key ResponsibilitiesManage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this areaTimely data...
-
Customer Service
Il y a 5 mois
Le Blanc-Mesnil, France GRUPPO CIMBALI FRANCE Temps plein**Structurer, accompagner et piloter** le service clients et magasin d’une PME de 50 personnes, voici la mission que **CIMBALI GROUP** vous propose. Si de surcroit vous aimez le café, êtes de nature positive et curieuse n’hésitez plus, postulez ! Vous serez un élément clé de l’équipe de pilotage en charge de l'**amélioration de l'efficacité...
-
District Sales Representative
il y a 4 semaines
Le Havre, Normandie, France Expeditors Temps pleinJob OverviewAs a District Sales Representative at Expeditors, you will be responsible for managing an assigned territory and building strong relationships with potential customers and competitors. Your extensive knowledge of the area will enable you to identify new business opportunities and drive sales growth.Key ResponsibilitiesManage an assigned territory...
-
Customer Support Assistant 1
Il y a 6 mois
Le Mesnil-Amelot, France AMETEK, Inc. Temps pleinSpécialiste du MRO depuis plus de 30 ans, ANTAVIA est une entreprise spécialisée dans la maintenance d’équipements aéronautiques dont le siège social est basé à Campsas, au Nord de Toulouse. Filiale du géant américain AMETEK, ANTAVIA bénéficie de la puissance d’un grand groupe tout en restant une entreprise à taille humaine. Au sein d’une...
-
Customer Service Specialist
Il y a 6 mois
Le Grand-Quevilly, France Greif Temps pleinGreif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition #: 026373 Customer Service Specialist (Open) **Job Description**: Greif, Inc. (NYSE: GEF, GEF.B) is a global leader in industrial packaging products and services and is pursuing its vision to become the...
-
Client Services Representative
Il y a 5 mois
Le Bourget, France FlightSafety International Temps plein**About FlightSafety International** FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and...
-
Client Services Representative
Il y a 6 mois
Le Bourget, France FlightSafety International Temps pleinAbout FlightSafety InternationalFlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and...
-
Client Services Representative
il y a 4 semaines
Le Bourget, Île-de-France FlightSafety International Temps pleinAbout FlightSafety InternationalFlightSafety International is a world-renowned professional aviation training company that supplies flight simulators, visual systems, and displays to commercial, government, and military organizations. With a global presence, the company provides training for pilots, technicians, and other aviation professionals from around...