Technical Sales Engineer
il y a 2 semaines
This position is based in France, with travel to customer sites in France, and answers to the Technical Sales Team Lead. You will be the technical go-to resource for EMEA and perform onsite customer deployments.
**Job Brief**:
- Be a technical go-to resource for the EMEA Team
- Handle daily technical questions and issues that arise from customers and the
salesforce
- Perform on-site customer deployments, robot mapping and training of personnel
- Expertly manage technical issues of all types, knowing when and how to escalate
- Assist technical qualification of new products prior to market launch
**Responsibilities Include**:
- Be one of the team's recognised technical experts
- Assist Sales on an "on-call" basis
- Provide pre-sales and post-sales technical support - remotely, or in-person for some
customers, mainly in France but also in other EMEA regions as required
- Perform on-site technical troubleshooting and proceed to execute your solution
- Work comfortably with various levels of a customer's organisation, from management to
hourly staff
- For existing and new products:
- assist with proof-of-concept testing at customer sites
- handle product-level documentation and loading information on company websites
- handle product-related queries and escalate as required with Japan HQ
- Coordinate software updates and partner technical communications as required
**Requirements**:
- French (native Language) and English (high proficiency)
- 2 years technical work expertise : proven ability to quickly assess technical issues and
recommend solutions
- Technical education, engineering degree or equivalent preferred
- Technical communication : ability to rapidly explain technical issues in an
understandable manner to non-technical colleagues and partners
- Flexible to travel (mainly in France) to customer and partner sites
- Flexible to work extended hours on customer sites
Reasons why you should apply:
- Competitive Salary
- Great Benefits including 27 days holiday, medicash
- Opportunity to become a Permanent Employee
How to Apply:
Why work with Proactive?
Proactive Technical Recruitment is committed to equality in the workplace and is an equal opportunity employer.
Proactive Technical Recruitment is acting as an Employment Business in relation to this vacancy.
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