Head of HR Operation

il y a 1 mois

Lyon, France Interpol Temps plein

INTERPOL embraces diversity and is committed to achieving diversity and inclusion within its workforce. Qualified applicants from under-represented member countries and women are strongly encouraged to apply.

**Job Title**: Head of HR Operations

**Directorate**: Human Resources Management Directorate

**Location**:Lyon, France

**Duration**: Three (3) years*, Fixed-Term Contract

**Grade**: 3

**Number of post**: 1

**Level of Security screening**:Basic

**INTRODUCTION OF POST**
The Human Resources Management (HRM) Directorate is part of the Executive Directorate Resource Management (EDRM) and covers all HR functions. Under the supervision of the Assistant Director, the incumbent manages the HR Operations Department ensuring the efficient ongoing administration of the full range of employee cycle services which include three key functional areas: recruitment, onboarding and contract administration.

**PRIMARY DUTIES**

**Team Management**
- Provide strategic advice to the Assistant Director, on human resources matters in the core areas - recruitment, appointment, transfers, etc. With the support of contract and recruitment officers, plan, organize and evaluate the work of HR Operations Unit ensuring an efficient task distribution, promoting a solid customer service culture, building team capacity and creating a highly motivated and collaborative work environment to ensure that quality client-oriented service is delivered.
- Effectively manage change ensuring that the teams are always ready for changes and keeping them informed of any new issues.

**Efficiency and Quality Management**
- Lead the development of Service Level Agreements (SLAs) and related Key Performance Indicators (KPIs) in conjunction with key stakeholders and with the support of contract and recruitment officers.
- In coordination with contract and recruitment officers, work with the People analytics & HR solutions, IT and other stakeholders to ensure that technology is used to deliver the services in a way that is fit for purpose.
- Keep abreast of best practices and seek continuous process improvement driving for standardization, efficiency and excellence in service delivery.
- Work with People analytics & HR solutions to develop and implement data quality control processes to ensure the accuracy of data entries in SAP.

**Functional Responsibilities**
- Plan and implement recruitment strategies developed by the talent management unit to ensure the timely and efficient filling of current and upcoming vacancies, with the support of recruitment officers and in coordination with the HR Business Partners.
- With the contract officers’ first-level review and update, ensure the contents of Individual Decisions (IDs) are accurate and consistent to handle situations.
- In coordination with the HR Business Partners, evaluate and recommend actions for complex issues and/or exceptions to rules relating to the three functional areas.
- Participate in the selection interview as needed.
- Provide expertise and inputs to the revision and/or development of policies related to recruitment, appointments, entitlements, contract extensions, reassignments and separations.

**Perform any other duties as required by the Supervisor.**

**REQUIREMENTS**
- Please only include professional experience for which you can provide official proof of employment (i.e. pay-slip indicating your functional title, work certificates, etc.).
- You could be asked to provide copies of such documents prior to interviews/tests.
- This is especially important for your current and previous functional titles (they need to be exactly the same as the one in your contractual agreement), exact dates of employment, description of responsibilities and achievements, reason(s) for leaving and part-time work.

**Training/Education required**
- At least five years’ University education in a relevant area (Human Resources, Public or Business Administration).
- Experience required
- At least eight years of professional experience in the area of Human Resources Management with exposure to HR service center environment and extensive experience in managing a diverse team.
- Functional hands-on expertise and knowledge of interpretation and implementation of HR policies, rules, and regulations including staff benefits, entitlements, compensation and contractual modalities.
- Experience in an International Organization would be an additional asset.
- Languages
- Professional fluency in English, both orally and in writing.
- Knowledge of any other of the Organization’s official languages (French, Spanish or Arabic) will be considered an additional asset.

**Abilities required**
- Experience in working with computers including proficiency with the MS Office (or similar) suite.
- Knowledge and experience of an ERP system (preferably SAP).
- Be conscientious and efficient in meeting commitments, observing deadlines and achieving results.
- Very good communication skills, including the ability to exp

  • Head of Acquisition

    il y a 5 jours

    Lyon 9e, France WITEKIO Temps plein

    **In one sentence: Oversees digital funnel worldwide to Generate Marketing Qualified Leads (MQLs)** Witekio, part of Avnet - a Fortune 500 company, helps device makers bring their products to life with world-class software! With 20+ years of experience and a team of 180+ passionate engineers, we work across many industries to help our clients accelerate...

  • HR & Labour Law Expert

    Il y a 2 mois

    Lyon, France Agicap Temps plein

    Fondée en 2016 par Lucas, Clément et Sebastien, Agicap est devenue l’une des scale-up les plus rapides d’Europe, avec plus de 7000 clients dans 11 pays et chaque année une croissance à 3 chiffres.Agicap permet aux dirigeants de PME de suivre, prévoir et gérer leur trésorerie, rapidement et facilement. Nous repensons fondamentalement la façon dont...

  • Head of Customer Operations

    il y a 1 mois

    Lyon, France Indy Temps plein

    **À propos**: Être indépendant, c’est avoir plusieurs métiers : son activité, son administratif, ses financesSauf qu’ils ont rarement des notions de comptabilité ! Pourtant, en France, il est obligatoire pour tous les indépendants, quelle que soit leur forme juridique, de tenir leur comptabilité et de déclarer leurs revenus. Deux possibilités...

  • Head of Product

    il y a 4 semaines

    Lyon, France Indy Temps plein

    **À propos**: **Notre ambition : simplifier la vie de millions d’indépendants en automatisant leur comptabilité**: **Indy, c'est la comptabilité repensée pour les indépendants.** Être indépendant, c’est avoir plusieurs métiers : son activité, son administratif, ses financesSauf qu’ils ont rarement des notions de comptabilité ! Pourtant, en...

  • Head of Marketing Et Communication

    il y a 4 semaines

    Lyon 2e, France Teach Up Temps plein

    **Nous cherchons notre Head of Marketing & Communication pour accompagner Teach Up dans sa forte croissance !** Teach Up est une plateforme qui permet aux entreprises de créer simplement des formations qui s’adaptent en temps réel aux besoins de chaque collaborateur (Adaptive Learning). Grâce à son IA embarquée et à son UX/UI premium, Teach Up casse...

  • Head of Marketing

    il y a 2 jours

    Lyon, France WP Media Temps plein

    Are you passionate about devising marketing strategies that drive brand awareness and customer engagement? - Are you enthusiastic about spearheading marketing initiatives aimed at connecting with website creators and empowering them to achieve online success? - Do you excel in the ever-evolving world of tech and SaaS, leading teams to drive product adoption...

  • Head of IT

    il y a 2 semaines

    Lyon, France Wecapt Temps plein

    Description Notre client est une société internationale. Nous recrutons un Head of IT H/F pour la DSI groupe située sur la région lyonnaise. **Poste**: Vous managez les équipes (N1/N2/N3 technique et N2 applicatif) afin de délivrer les services techniques (infrastructure et postes de travail) et les applicatifs auprès des collaborateurs du groupe....

  • HR Admin Specialist

    il y a 4 semaines

    Lyon, France Agicap Temps plein

    **Lyon** **People Operations - Human Relations /** **Permanent - Full-Time /** **On-Site** - Fondée en 2016 par Lucas, Clément et Sebastien, Agicap est devenue l’une des scale-up les plus rapides d’Europe, avec plus de 7000 clients dans 11 pays et chaque année une croissance à 3 chiffres. Agicap permet aux dirigeants de PME de suivre, prévoir et...

  • Head of Microbiota Research Portfolio M/w

    il y a 1 mois

    Lyon, France ALERYS Temps plein

    BIOASTER Technology Research Institute an independent institute supported by public-private fundings based on a new innovation collaborative concept in applied research in the field of microbiology and infectious diseases., to the benefit of healthy individuals and patients. BIOASTER mission is to contribute to overcoming the hurdles that restrict the...

  • Head of Expertise Paie Et Sirh

    il y a 1 mois

    Lyon, France Volvo Group Temps plein

    France **Descriptif de poste** People Services France recherche son Head of Experts Paie & SIRH pour la France. Il s'agit d'un poste de Manager d’une équipe d'experts dans le domaine de la paie, de la gestion des temps, des systèmes d'information RH. People Operations France couvre des activités dans des domaines tels que l'administration du personnel...

  • Head of Growth

    il y a 4 semaines

    Lyon, France N2JSOFT Temps plein

    **Être head of growth chez N2JSoft signifie**: L’objectif principal est de suivre, piloter et accroitre notre lead génération et d’utiliser tous les canaux d’acquisitions digitales ainsi que des techniques de growth hacker. **Mission à laquelle s’ajoutera de nombreuses missions gravitant autour**: - S’assurer d’une dépense intelligente et...

  • HR Communication Assistant

    il y a 2 heures

    Lyon, France Bandai Namco Europe Temps plein

    Bandai Namco Europe (BNEU) is a leading global publisher and developer of entertainment content for platforms including all major video game consoles and PC. BNEU is building its reputation with franchises such as ELDEN RING, LITTLE NIGHTMARES, THE DARK PICTURES ANTHOLOGY, and the upcoming UNKNOWN 9 Awakening - developed by the recently acquired Reflector...

  • Head of Finance

    il y a 1 mois

    Lyon, France Aspire Software Temps plein

    **Valsoft Corporation is looking for an experienced and dynamic Head of Finance to join our team!** The Head of Finance will report to the Finance VP in our Headquarters in Montreal. This individual will coordinate and manage period-end close, budgeting/forecasting, statutory audits, integrations of new businesses and ensure accurate financial reporting and...

  • HR Admin Specialist

    il y a 4 semaines

    Lyon 9e, France AGICAP Temps plein

    Working within the People Operations team together with the HRBP team, managers and employees, you will be in charge of daily actions covering all payroll, administration and legal actions related to our employees at Agicap in all our countries. Providing flawless execution and embedded service will be key to maintain a great employee experience and agility...

  • Apprentice Bac+4/5 HR Project Leader

    il y a 2 jours

    Lyon, France Volvo Group Temps plein

    France **Position Description** Are you people oriented with a strong interest in defining a company’s strategy? You are not afraid to take up challenges within a multidisciplinary entity? Do you want to work on motivating projects in an environment designed for exchange, creativity, development, and employee well-being? Are you a team player who loves...

  • HR Analytics

    il y a 1 jour

    Lyon, France SAS LA COMPAGNIE DES ANIMAUX Temps plein

    Our companyJoin Santévet Group, leader in animal health insurance in France and Belgium, with established operations in Germany, Spain and Italy. With 450 employees spread between Lyon, Lille, Barcelona, Milan and Frankfurt, our group is committed to offering comprehensive solutions covering accidents, illness and prevention. By joining our team, you will...

  • Apprentice Bac+4/5 HR Project Leader

    il y a 4 semaines

    Lyon, France European Medium Duty Temps plein

    Apprentice BAC+4/5 HR project leader H/F **Site administratif**:Lyon, FR, 69802**Type de poste**:Etudiant (stage, alternance, thèse)- Le transport est au cœur de notre société. Pourquoi ne pas mettre votre compétence au service de l’élaboration des solutions de transport durables de demain ? Si vous souhaitez agir à l'échelle mondiale en...

  • HR Analytics

    il y a 23 heures

    Lyon, France Santévet Temps plein

    Our company Join Group leader in animal health insurance in France and Belgium with established operations in Germany Spain and Italy With 450 employees spread between Lyon Lille Barcelona Milan and Frankfurt our group is committed to offering comprehensive solutions covering accidents illness and prevention By joining our team you will contribute to...

  • Head of Customer Operations

    il y a 2 jours

    Lyon, France Indy Temps plein

    ⭐ À propos L'application tout-en-un dédiée aux indépendants. Être indépendant, c’est avoir plusieurs métiers : son activité, son administratif, ses finances… Sauf qu’ils ont rarement des notions de comptabilité ! Pourtant, en France, il est obligatoire pour tous les indépendants, quelle que soit leur forme juridique, de tenir leur...

  • Head of Procurement France

    il y a 4 semaines

    Lyon, France Linde France S.A. Temps plein

    Linde France S.A. **Head of Procurement France & Iberia (F/M)** Lyon, France｜req14739 **What you will enjoy doing** - Manage +$200M in spend for Iberia IG, France IG and Homecare Business Units, understand their spend profiles, identify the main opportunity areas, contractual risks and define your strategy - Align your plans with your stakeholders...