Client Service Representative German

Client Service Representative (f/m/d) Job Description Location: Wiesbaden, Germany; London, UK; Sophia Antipolis, France Department: Digital Brand Services Job type: Permanent, hybrid (three days on-site) Hours: 40 hours per week (working hours may vary by location) Please submit your CV in English. About The Role We’re looking for a motivated Client Service Representative ready to take the next step in their career within an international environment. At CSC, you’ll become part of a global team dedicated to supporting leading companies in protecting their brands online. As the world market leader in digital brand and domain management, CSC partners with well‑known companies across the globe to keep their brands secure and visible online. You’ll join a company where true teamwork, innovation, and service excellence define the way we work. This is an exciting opportunity for someone eager to grow and thrive in a dynamic, collaborative setting where quality, compliance, and client focus are at the core of everything we do. Responsibilities You’re the first point of contact for our B2B global clients via email, phone, or chat. You assist with questions about domains, certificates, DNS, and more. You solve problems quickly and professionally with a smile in your voice. You work closely with colleagues worldwide to find the best solutions for our global clients. You build genuine client relationships and help ensure they feel well taken care of at CSC. Qualifications Fluent in both English and German or English and French. Additional language skills a plus. Experience working in a client‑centric environment, industry or role (e.g., retail, tourism, hospitality, or similar). Effective written and verbal communication skills. Ability to think critically and be solution oriented. Strong Microsoft Office skills including Excel, Word, and Outlook. Ability to learn, adapt to, and discuss new technology. Tenacity and agility to balance varying priorities and inquiries from internal and external clients. Ability to work independently as well as on a team. Proven organizational skills with the ability to prioritize work under pressure in a fast‑paced environment. Previous experience producing quality results with high attention to detail. Ability to be direct, open, and honest when communicating with clients and colleagues. About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge‑based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® CSC is committed to creating a feeling of belonging through a diverse and growth‑oriented environment where everyone is valued. We offer a range of support to colleagues with disabilities so they can thrive in their roles. About The Team CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006. We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance. Competitive and comprehensive benefits package as part of your Total Rewards (annual leave, tuition reimbursement, employee referral bonuses, etc.). Hybrid/remote work schedules are offered as business needs allow (specific details for this position discussed during interview). CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies will not be eligible for related fees and are considered property of CSC. Candidates are encouraged to apply directly to our website and not through third‑party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. #J-18808-Ljbffr