Global Account Director, MP

Overview Nous aidons le monde à mieux fonctionner Chez SAP, nous faisons simple : vous apportez le meilleur de vous-même, et nous ferons ressortir ce que vous avez de meilleur. Nous sommes des bâtisseurs qui touchent plus de 20 secteurs et 80 % du commerce mondial, et nous avons besoin de vos talents uniques pour façonner l’avenir. Le travail est exigeant – mais il a du sens. Vous trouverez ici un endroit où vous pouvez être vous-même, où votre bien‑être est une priorité, et où vous aurez réellement votre place. Qu’est‑ce que cela vous apporte ? Un apprentissage constant, le développement de vos compétences, d’excellents avantages, et une équipe qui veut vous voir évoluer et réussir. The Global Managing Partner (MP) / Global Account Chief Expert is the worldwide General Manager and Executive Sponsor accountable for leading the end‑to‑end strategic customer engagement of a Platinum account, the top tier in the Strategic Customer segment. In this role, the Managing Partner leads the overall strategic and sustainable engagement with the customer and ecosystem, while pro‑actively driving initiatives that increase the customer’s commitment to and investment in joint business innovation, accelerating innovation adoption and business impact, resulting in growth in share of wallet, total revenues across SW, Services and Cloud to expected levels, and reference‑ability. The Managing Partner develops the business and digital transformation strategy and leads the vision for, and leads the global account team — embracing and modeling the best practices of Strategic Customer Engagement (SCE) including orchestrating multi‑year jointly committed roadmap enabled by the four‑panel model, annual account plan, with a joint governance created and executed by the Managing Partner and the customer’s named SAP Executive Sponsor. The Managing Partner drives the total P&L business, building toward and delivering consistent, predictable and sustainable revenues while at the same time building a trusted relationship with CxO Line of Business, Geographical and IT Senior Executives at the customer and also ensuring short‑term success. The Managing Partner is ultimately responsible for SAP's engagement at the account, coordinating and aligning strategy, planning and execution with all Senior stakeholders from SAP board areas and LoBs through detailed business planning. This includes orchestrating seamless alignment and integration between headquarters and client subsidiaries in planning and execution cycles to achieve business outcomes in keeping with SAP commitments. S / he consults and agrees on overall global (cross LOB), yearly Revenue and Profitability targets with MU head and Regional President. Expectations and Tasks Run the Account as a business as GM and Executive Sponsor Leverage SAP Board Sponsor, other Executive Board members and select other senior leaders to ensure long‑term business impact and growth Builds and develops a top performing matrixed, cross‑functional Global Account team including partnering with their host LoB on identifying targets, assignments, and their own development plans Provides thought leadership and vision around SAP's Global / Strategic Account strategy, linking plans and execution to the communicated Board strategies and goals and links those to customer objectives Reviews and consults on long‑term technology and business strategy planning with account team across all board areas and with strategic partners (SI's, etc.) Identifies areas for co‑innovation and coordinates with cross‑board area and functional unit management on co‑innovation projects Acts as point of contact for board level escalations at customer Executive level when needed Works pro‑actively and in close collaboration with DBS, P&I, BN&A and within GCO Develops long‑term C‑level relationships, strong governance and ensure top‑to‑top partnerships are mapped appropriately Provides thought leadership to SAP - overall, industry, innovation areas, etc Actively mentors GADs and models SAP's leadership behaviors Makes decisions with fiduciary consideration and responsibility Requirements 15+ years of business experience in Sales or Consulting with complex business software / IT solutions 10+ years of deep industry / domain expertise 10+ years of Large Account Management experience / leading account teams Strong knowledge of the complete SAP offering (including Service and Support) Knowledge of financial, competitive, regulatory environment Experience with long‑term planning of resources, technology and account structure Several years as (Associate) Partner at System Integrator (e.g. AC) or Several years of Business Consulting Management or Value Engineering or Several years of large Account Management Proven C‑suite influence and engagement Exceptional communication and presentation skills Business level French / English : Fluent Benefits and Inclusion Faites ressortir le meilleur de vous-même Les innovations de SAP permettent à plus de quatre cent mille clients dans le monde de travailler ensemble plus efficacement et d’utiliser plus efficacement les informations commerciales. Nous gagnons grâce à l’inclusion La culture de l’inclusion chez SAP, l’accent mis sur la santé et le bien‑être, ainsi que les modèles de travail flexibles contribuent à garantir que chacun – quel que soit son parcours – se sente inclus et puisse donner le meilleur de lui‑même. SAP s’engage à respecter les principes d’égalité des chances en matière d’emploi et à adapter raisonnablement ses installations à destination des candidats présentant un handicap physique et/ou mental. Si vous avez besoin d’installations spécifiques ou d’une aide particulière pour accéder à notre site Web ou finaliser votre candidature, envoyez un e-mail précisant votre demande à l'équipe Recruiting Operations Team : Careers@sap.com. Les demandes d’aménagement raisonnable seront examinées au cas par cas. Les candidats retenus pourraient être tenus de se soumettre à une vérification des antécédents effectuée par un prestataire externe. Legal Disclosure Pour en savoir plus sur l’utilisation responsable de l’intelligence artificielle dans notre processus de recrutement, veuillez consulter nos lignes directrices sur l’utilisation éthique de l’IA dans le cadre du recrutement. Veuillez noter qu’un non‑respect de ces lignes directrices peut entraîner une exclusion du processus de recrutement. Réquisition : 442507 Secteur de travail : Sales Déplacement escompté : 0 - 10% Statuts de carrière : Professional Type d’emploi : Regular Full Time Emplacements Supplémentaires : #LI-Hybrid #J-18808-Ljbffr