Care Expert
il y a 15 heures
Care Expert – France Join Alan as a Care Expert to transform member requests into delightful experiences. Responsibilities Provide exceptional member support, answering queries via email, chat, and phone calls. Master the French healthcare system and the needs of our B2B partners. Drive innovative Care projects tailored to your expertise. Identify and implement process improvements, transform data insights into actionable solutions. Guide and inspire fellow team members and build high‑performing project teams. Qualifications Passion for helping others and solving member challenges. Full working proficiency in French and English (written and spoken). Confidence navigating technology and digital tools. Calm presence and natural empathy in interactions. Initiative and ability to turn ideas into action. Bonus: Understanding of the French healthcare system. Benefits & Perks Fair rewards – generous equity packages complement base salary for permanent contracts. Flexible office – HQ, co‑working hubs or full‑remote with home office equipment sponsorship. Top‑of‑range equipment – MacBook Pro, keyboard, laptop stand, monitor, Bose headphones. Flexible vacation policy and working hours. Delightful healthcare insurance – 100% for you and your children, 90‑100% for partners. Country‑specific commuter benefits. Learning & training – free, budget for conferences. Coaching – dedicated coach from day one. Parental leave – extended for new parents, permanent contracts only. About Alan Alan is a vertically integrated health partner that unites insurance and smart healthcare delivery into one system. We partner with 35K+ companies and serve more than 950K+ members, reaching 680M+ ARR. Our team of 700+ people operates across France, Spain, Belgium, and Canada. How to Apply We welcome candidates of all backgrounds. If you are excited about this opportunity but don’t check every box, we’d love to hear from you. Referrals increase your chances of interviewing by 2×. #J-18808-Ljbffr
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Care Expert
il y a 18 heures
Nantes, France Alan Temps pleinCare Expert – France Company: Alan Join Alan as a Care Expert to transform member requests into delightful experiences. You will become the trusted guide for members, providing timely, accurate, and transparent support across all channels. Your mission • Transform member requests into delightful experiences.• Provide swift, timely, and transparent...
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Care Expert
il y a 14 heures
Nantes, France Alan Temps pleinCare Expert - Belgium Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart...
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Care Expert — Elevate Member Care
il y a 21 heures
Nantes, France Alan Temps pleinA leading health partner in Nantes is seeking a Care Expert to transform member requests into delightful experiences. The role involves providing exceptional support via various communication channels, mastering the French healthcare system, and driving innovative Care projects. Ideal candidates will have a passion for helping others, proficiency in French...
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User Care Expert — Belgium
il y a 15 heures
Nantes, France Alan Temps pleinA healthcare technology company is seeking a Care Expert to provide exceptional member support and collaborate on process improvements. The ideal candidate will have at least 2 years of customer support experience, be bilingual in English and Dutch, and possess strong written communication skills. This role offers a chance to grow within a dynamic team while...
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Responsable Commercial Critical Care
il y a 3 jours
Nantes, France GETINGE Temps pleinActeur mondial de 1er plan dans le secteur des technologies médicales, le **Groupe Getinge**fournit les blocs opératoires, les unités de soins intensifs, les services de stérilisation et les acteurs des sciences de la vie, en solutions innovantes ! Grâce à notre expérience unique et nos partenariats étroits (experts cliniques, professionnels de la...
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Care Experience Specialist — France
il y a 20 heures
Nantes, France Alan Temps pleinA leading healthcare company in France is seeking a Care Expert to provide exceptional support across all channels. You will transform member requests into delightful experiences and lead innovative projects. The ideal candidate will have proficiency in both French and English, a passion for helping people, and experience in client services. Enjoy flexible...
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Customer Care Officer
il y a 3 jours
Nantes, France KLAXOON Temps plein**Le poste** L'équipe Customer Success contribue à faire vivre une expérience unique à nos clients. **En tant que Customer Care Officer, vous répondez aux demandes des clients pour faciliter leur usage de la plateforme.** **Vos missions** - **Assurer le suivi des demandes de niveaux 2 et 3 nécessitant une escalade auprès du manager et/ou de la...
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Responsable Commercial Regional
il y a 1 semaine
Nantes, France Care Consulting Associés Temps pleinCare Consulting Associés, cabinet de recrutement spécialisé dans la distribution automobile, recherche, pour un de ses clients, acteur majeur de la réparation automobile: un(e) responsable commercial(e) Régional - CDI Vos missions Rattaché au Chef des Ventes et en lien avec les autres membres de l’équipe, vous aurez les responsabilités...
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Ingénieur Observabilité
il y a 2 semaines
Nantes, France SYD Digital Care Temps pleinQuel sera ton poste ? Poste : Expert Splunk (H/F) Lieu : Le Mans Télétravail : 2 jours de télétravail par semaine Contrat : CDI ou Freelance Contexte client : Tu rejoins un acteur majeur de l'assurance en pleine accélération digitale. Ton rôle : renforcer l'Observabilité du SI avec Splunk ITSI et les approches AIOps, pour offrir une vision plus...
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Expert BI H/F
il y a 2 semaines
Nantes Sud, France Open Temps pleinContexte de la mission:L'agence OPEN à Nantes est une ESN spécialisée dans le développement et la data. Nous accompagnons des clients grands comptes dans le secteur public et bancaire, avec plus de 200 collaborateurs mobiliss entre notre centre de services et des missions en régie. Afin de renforcer l'équipe Data d'un de nos clients, nous...
