Care Expert — Elevate Member Care

Care Expert – France Company: Alan Join Alan as a Care Expert to transform member requests into delightful experiences. You will become the trusted guide for members, providing timely, accurate, and transparent support across all channels. Your mission • Transform member requests into delightful experiences.• Provide swift, timely, and transparent...

Care Expert – France Join Alan as a Care Expert to transform member requests into delightful experiences. Responsibilities Provide exceptional member support, answering queries via email, chat, and phone calls. Master the French healthcare system and the needs of our B2B partners. Drive innovative Care projects tailored to your expertise. Identify and...

Care Expert - Belgium Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart...

A healthcare technology company is seeking a Care Expert to provide exceptional member support and collaborate on process improvements. The ideal candidate will have at least 2 years of customer support experience, be bilingual in English and Dutch, and possess strong written communication skills. This role offers a chance to grow within a dynamic team while...

Care Ops role at Alan Join Alan’s Care Ops team to deliver tools, processes and data that enable the community to scale while maintaining a high‑quality user experience. Alan’s vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits...

A leading healthcare company in France is seeking a Care Expert to provide exceptional support across all channels. You will transform member requests into delightful experiences and lead innovative projects. The ideal candidate will have proficiency in both French and English, a passion for helping people, and experience in client services. Enjoy flexible...

Acteur mondial de 1er plan dans le secteur des technologies médicales, le **Groupe Getinge**fournit les blocs opératoires, les unités de soins intensifs, les services de stérilisation et les acteurs des sciences de la vie, en solutions innovantes ! Grâce à notre expérience unique et nos partenariats étroits (experts cliniques, professionnels de la...

A leading health and insurance provider in Nantes is seeking a Care Ops professional to join their team. This mid-senior level role involves monitoring efficiency and performance, managing tools and external partnerships, and optimizing contact experiences. The ideal candidate will have strong communication skills in English and French and a passion for AI...

**Le poste** L'équipe Customer Success contribue à faire vivre une expérience unique à nos clients. **En tant que Customer Care Officer, vous répondez aux demandes des clients pour faciliter leur usage de la plateforme.** **Vos missions** - **Assurer le suivi des demandes de niveaux 2 et 3 nécessitant une escalade auprès du manager et/ou de la...

**Le poste** L'équipe Customer Success contribue à faire vivre une expérience unique à nos clients. En tant qu’Alternant Customer Care Officer, vous répondez aux demandes des clients pour faciliter leur usage de la plateforme. **Vos missions** - Assurer le suivi des demandes de niveaux 2 et 3 nécessitant une escalade auprès du manager et/ou de la...