UX Researcher
il y a 2 semaines
About The Role You’re a UX Researcher & Service Designer leading strategic discovery and experience design for new product or service initiatives. Go beyond screens and understand how a service truly works. Investigate user behavior, internal processes, operational constraints, and business goals, then translate all that into a clear functional experience framework. Define journeys, service logic, and structural backbone that designers and developers will build upon; lay the foundation that decides product or service operation, scale, and value delivery. What You’ll Do Conduct competitive and market benchmarking to understand positioning and identify opportunity gaps Lead qualitative and quantitative research to uncover real user needs and validate assumptions Interview stakeholders to understand business objectives, operational workflows, and constraints Map end-to-end user journeys and identify experience bottlenecks, friction points, and failure moments Create service blueprints that show the full picture across frontstage, backstage, processes, and systems Define the information architecture and experience flows required for the service to function smoothly Produce UX wireframes for the primary touchpoints needed across platforms Translate research insights into clear recommendations and strategic direction Collaborate with UI designers, product owners, content teams, and development leads to ensure alignment Present findings, decisions, and rationale to internal teams and stakeholders in a structured and convincing way Ensure the experience can scale across different markets, languages, and user segments Requirements 4+ years of experience in UX research and service design Proven ability to take ambiguous problems and shape them into structured, actionable frameworks Strong experience with journey mapping, service blueprinting, experience flows, and IA Ability to analyze complex services and deliver clarity, logic, and structured direction A portfolio that demonstrates deep research thinking, synthesis, and service-level design decisions Strong communication skills and the ability to explain your reasoning without fluff Comfortable owning the discovery and UX foundation independently with clear deadlines Familiarity with usability, accessibility, and human-centered design principles Seniority level: Mid-Senior level Employment type: Contract Job function: Consulting Industries: IT Services and IT Consulting #J-18808-Ljbffr
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UX Researcher
il y a 6 jours
Paris, France WorldWide People Temps pleinUX researcher / researcher OPS ? Expérimenté. client Banque basé à Paris Gare de Lyon, un UX researcher / researcher OPS ? Expérimenté. Démarrage ASAP Localisation Paris 12e/ Télétravail **Durée de la mission**: 2 ans **Projet**: Vous interviendrez au sein de l'équipe research c?ur, en collaboration avec d'autres designers/researcher afin de...
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Un Profil UX Researcher
il y a 6 jours
Paris, France Smarteo Temps pleinSmarteo recherche pour l'un de ses clients, grand compte, Un profil UX researcher / researcher OPS sur Paris **Projet**: Vous interviendrez au sein de l'équipe research cr, en collaboration avec d'autres designers/researcher afin de prioriser et mettre en vre les objectifs en UX Research. En tant qu'UX researcher confirmé, vous pourrez intervenir au sein...
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UX Researcher
il y a 20 heures
Paris, France LexisNexis Temps pleinJob Summary: A UX Researcher II contributes significantly to teams' understanding of user behaviours, needs and motivations. She/he owns and executes part of the UX research strategy for a business or product line. She/ he uses observation techniques, interviews, task analysis and other feedback methodologies. She/he ensures our produts are regularly tested...
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UX Researcher
il y a 7 heures
Paris, France La French Tech Taiwan Temps pleinJoin to apply for the UX Researcher role at La French Tech Taiwan. BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees spans 5 global offices, with 30% working fully remotely. Our Mission & Your Role We are seeking an experienced UX Researcher...
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UX Researcher Core
il y a 20 heures
Paris, France Scaleway Temps plein**About the job** At Scaleway, we are building the most complete cloud ecosystem in Europe. To this end, we rely first and foremost on a crystal-clear, quality user experience. We don’t want our users to get lost in complex interfaces. We believe there is no technical challenge that can’t be transformed into a smooth and friendly experience for our...
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UX Researcher Paas
il y a 20 heures
Paris, France Scaleway Temps plein**About the job** At Scaleway, we are building the most complete cloud ecosystem in Europe. To this end, we rely first and foremost on a crystal-clear, quality user experience. We don’t want our users to get lost in complex interfaces. We believe there is no technical challenge that can’t be transformed into a smooth and friendly experience for our...
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UX Researcher Intern
il y a 20 heures
Paris, France Dataiku Temps pleinHeadquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 1,000+ employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we’ve set out to build the future of AI. **Your role during the...
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UX Researcher Intern
il y a 2 semaines
Paris, France Tripadvisor Temps pleinUX Research Intern Job Welcome to our fabulous world. We are **_TheFork_**. Our mission is to**_ _**_bring happiness through amazing dining experiences, _**thanks to our 3 main products: **TheFork App** : the restaurant discovery and booking app for every occasion ️ **TheFork Manager** : the tool to digitize restaurant operations and be in full control...
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UX Researcher
il y a 1 semaine
Paris, France Nexton Consulting FR Temps pleinDescription de l'offre NEXTON recrute un UX RESEARCHER H/F, en CDI, à Paris ! Qui sommes-nous ? NEXTON c’est avant tout une entreprise qui accompagne ses clients dans leur transformation digitale. Tous les jours, nous travaillons avec des grands comptes et des pures players (SNCF, Orange, BNP PARIBAS ). Nous sommes experts du digital aussi bien sur de...
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UX Researcher
il y a 2 jours
Paris, Île-de-France La French Tech Taiwan Temps pleinOffres d'emploiLes SecteursIndustrieNumériqueSantéTransition écologiqueAgricultureRejoindre la Mission French TechDécouvrir les métiers de la TechUX ResearcherParisFull-TimeApply NowAboutBlaBlaCar is the world's leading community-based travel app enabling 29 million active members a year to share a ride in 21 countries. Its technology matches drivers...