System Administrator

Be part of the launch of Paris’s next iconic destination

SUMMIT Entertainment Venture is creating a new generation of immersive destinations around the world. With SUMMIT Paris opening soon, we’re bringing to life a one-of-a-kind venue where art, architecture, technology, hospitality, and entertainment come together.

Our goal is simple: to deliver a spectacular, emotionally engaging experience that makes SUMMIT a must-visit destination for Parisians, visitors from across France, and international travelers alike.

As part of its launch, SUMMIT Paris is looking for a System Administrator to join its team.

Key Responsibilities

• Ensure the configuration aligns with business needs, complies with Group IT policies, and guarantee the operational maintenance in production of the "Business Applications" subdivision of SUMMIT Paris’ Information System—specifically the entire "Ticketing" application stack (Ticketing System, Points of Sale, etc.);
• Oversee the management of admissions inventory, including tickets and time slots, coordinating with various sales channels;
• Participate in multiple concurrent projects, ensuring initiatives are completed successfully in a timely manner;
• Develop and enforce clear, comprehensive Standard Operating Procedures, documenting all system administration tasks, as they relate to business processes and requirements;
• Coordinate and conduct system training sessions for team members across various business units, with a focus on POS systems;
• Perform software version upgrades, ensuring testing and documentation in line with Software Development Best Practices best practices;
• Ensure compliance with all ITIL processes, especially for incident, problem, and change management, as established by the IT department;
• Provide thorough documentation and tracking of system issues, ensuring they are resolved effectively and promptly;
• Collaborate with all IT stakeholders, SUMMIT Paris’ and Group’s alike, to ensure requirements from all relevant business departments are met to achieve common goals;
• Develop and execute test scripts and scenarios for ticketing and admissions related systems, including webstore, APIs, and system integrations.

Requirements

• Bachelor’s degree (BA/BS) from four-year college or university in Information Technology, Computer Science, or related field; or equivalent experience;
• 3+ years experience in Microsoft SQL Server, SSRS, T-SQL, Windows server/desktop operating systems, basic network, and cybersecurity concepts;
• Awareness of PCI compliance best practices;
• Must demonstrate strong verbal and written communication skills;
• Must be fluent in English and French;
• Basic technology troubleshooting, knowledgeable in T-SQL language including stored procedures and views, SQL Server Reporting Services, Microsoft Server and productivity tools, hands on experience with point-of-sale systems;
• Basic knowledge of, or experience supporting, a CRM system, with prior experience with Microsoft Dynamics ecosystem being a significant plus;
• Demonstrated proficiency in ticketing and admissions POS systems, with Galaxy Ticketing System experience being a significant plus;
• Understanding and management skills in admissions operations;
• Strong inclination towards teamwork and fostering a collaborative environment;
• Flexibility to support the attraction during nights, weekends, and holidays as required.

SUMMT Entertainment Venture is proud to be an equal opportunity employer. Our commitment to diversity and inclusion is reflected in who we are, what we do, and the experiences we deliver. We sincerely value diversity with regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and all the other characteristics that make us unique.

Rejoignez le lancement d'une nouvelle destination emblématique à Paris

SUMMIT Entertainment Venture développe une nouvelle génération de destinations immersives dans le monde. Avec l'ouverture prochaine de SUMMIT Paris, nous créons un lieu unique où se rencontrent art, architecture, technologie, hospitalité et divertissement.

Notre ambition est simple : offrir une expérience spectaculaire et émotionnelle qui fera de SUMMIT une destination incontournable pour les Parisiens, les Français et les visiteu