OTA Account Executive F/M/X
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Accor Tech & Digital is the driving force behind technology, digital solutions, and transformation across the Group. Our 5,000 talented professionals are committed to delivering the best digital and technology experiences to our customers, hotels, and teams in 110 countries, while helping shape the future of hospitality.
Accor Tech & Digital: where intelligence is human first.
Job Description
The OTA Account Executive aims to implement a strategic action plan with a focus on driving sustainable growth for Accor and Hotels. To do so, the action plan should contribute to diversification of the channel mix, increased visibility on OTAS, control of the distribution cost and protect the value of our web direct & loyalty program.
He/ She is working closely with the different Accor Business Units, and in particular with the local e-commerce or account managers who are his/her relays in their dedicated regions.
Construction of a clear action plan to reach targets
Regular follow-up of the KPIs to challenge stakeholders
Work closely with the hubs/divisions in their local account management & action plan implementation
Negotiate strong and relevant marketing plans with the objective to increase Accor brand awareness
Organize regular quarterly business review with Sales & technical teams
Coordination with local OTA Teams (E-commerce & Sales)
Co-design of action plans to support the business development strategy
Exchange with local account managers on the identification of opportunities with local players
Regular communication regarding OTA partnership updates
Training on tools & new processes
Build business case for technology evolution
Project management on technology-related improvements with digital experts
Regular meetings with legal department (existing and new partners contracting, tax management)
Provide feedback on performance toward sales performance & BI teams
Conduct transversal project with loyalty and web direct teams
Ad-Hoc project management
Qualifications
Past experience on Online Travel Agencies, E-Commerce, or travel-related industry
Past experience in multi-interlocutor and multi-cultural contracts
Relevant E-Commerce, Sales or Revenue Management expertise with experience in building strong relationship with local teams and online partners
Execute an action plan for a portfolio of strategic accounts
Strong analytical skills and mindset
Curious about other cultures
Have a strong team spirit
Ability to federate internally with the different departments
High Conviction approach
Ability to establish a strong partnership relationship with customers
Embody the group's values
Multi topic knowledge and interest (negotiation, commercial, legal, connectivity)
Additional Information
And what about our commitments?
- To the world
- Accor is committed to the world around us, with a strong employer culture focused on developing our 300,000 talents.
- We take a continuous improvement approach to reducing the environmental impact of digital technology across all our projects.
- To your career
- We empower all our employees to manage their work-life balance and give them the means to shape their work environment in their own image.
- Training and career paths are defined both individually and collectively, so that we grow together, every day.
- In practice, at Accor Tech & Digital:
- Remote work in France and flexible working options: work from home, from our offices, or even from our hotels and coworking spaces.
- Every Wednesday afternoon, dedicate your time to deep work and your personal development.
- Work in a multicultural, English-speaking environment.
- Continuous improvement & training: hackathons, outstanding technology partnerships, dedicated talent management, and our dedicated learning platform, Digitech Academy, with certifications.
and also,