IT User Support Expert
il y a 1 semaine
Service Desk Technician 2 days ago Be among the first 25 applicants Direct message the job poster from HCLTech Technical Recruiter @ HCLTech | IT Recruitment | France Join HCLTech HCLTech is a global tech company with 225,000+ HCLTechies across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12‑month revenue ending September 2024 was $13 billion. HCLTech France: +500 HCLTechies. Offices: Paris, Lyon, Toulouse and Blagnac. We are seeking a Service Desk Technician to fill multiple positions to join our team at a client’s facility in Marcq-en-Barœul, Hauts-de-France, France. 50% remote Years of experience: 5+ years Overview The Workstation Installation & Operations Engineer will support the infrastructure and IT production. The role involves user support (internal & external), equipment management, troubleshooting, and administration of user accounts and telephony. Responsibilities Provide user support (levels 0, 1, and 2 for workstations, telephony, smartphones, and VPN access) Record and process requests using ticketing tools, escalating to level 2 teams as needed Prepare and configure equipment (desktops, laptops, printers, scanners), manage equipment movements and stock Troubleshoot and install equipment, contribute to maintenance interventions Administer user accounts for relevant tools Manage and track requests via ticketing tools Oversee telephony management and escape to third‑party operators when necessary Mandatory skills MS Windows Office Suite (Exchange Online, OneDrive, O365) DNS TCP/IP MS Windows Server Active Directory Appreciated skills Experience in equipment management and stock tracking Ability to work in a support and maintenance environment Familiarity with ticketing tools and escalation processes Strong troubleshooting and installation skills Experience in user account administration Why become an HCLTechie? At HCLTech, we offer diverse opportunities to learn, innovate, and fast‑track your career. You'll work with global clients and industry‑leading experts, gaining access to mentorship and rewarding growth paths. Our people‑friendly work culture fosters flexibility, leadership, and personal and professional growth, giving you the freedom to explore, experiment, and thrive. Benefits Global career opportunities and mobility. Flexible work environment supporting work‑life balance. Exciting projects and upskilling opportunities to shape your role. Total wellbeing focus: Beyond professional growth, you’ll be able to collaborate with like‑minded colleagues to drive meaningful impact through initiatives like our CSR Council, Diversity Council, Women Connect, and many more. Seniority level Associate Employment type Full‑time Job function Information Technology IT Services and IT Consulting Referrals increase your chances of interviewing at HCLTech by 2x. Get notified about new Service Desk Technician jobs in Marcq-en-Barœul, Hauts-de-France, France. Apply now and submit your CV in English Ready for a new challenge? Join a friendly, multinational company offering endless opportunities in a dynamic, multicultural environment. #J-18808-Ljbffr
-
Senior IT Support
il y a 3 semaines
Marcq-en-Barœul, France HCLTech Temps pleinJoin HCLTech "Certified Global Top Employer 2025"!HCLTech is a global tech company with 224,000+ HCLTechies across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12-month revenue ending September 2024 was $13 billion.HCLTech France: +500...
-
Senior IT Support
il y a 1 semaine
Marcq-en-Barul, Hauts-de-France HCLTech Temps pleinJoin HCLTech "Certified Global Top Employer 2025"HCLTech is a global tech company with 224,000+ HCLTechies across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12-month revenue ending September 2024 was $13 billion.HCLTech France: +500...
-
Technicien support it
il y a 2 jours
Marcq-en-Barœul, France Groupe actual Temps pleinLe poste Actual Talent, est la division spécialisée d’Actual group, 5eme acteur du travail et de l’emploi en France à la vision résolument humaniste. Nous déployons avec nos clients les solutions d’acquisition et d’évaluation de Talents qui construisent aujourd’hui et demain, la performance de leur organisation.Depuis plus de ans, nos...
-
Technicien Support IT H/F
il y a 5 jours
Marcq-en-Barœul, France Actual Talent Temps pleinActual Talent, est la division spécialisée d'Actual group, 5eme acteur du travail et de l'emploi en France à la vision résolument humaniste. Nous déployons avec nos clients les solutions d'acquisition et d'évaluation de Talents qui construisent aujourd'hui et demain, la performance de leur organisation. Depuis plus de 20 ans, nos consultant(e)s...
-
IT Support Engineer
Il y a 10 minutes
Vaulx-en-Velin, France Sharp Brains Temps pleinLanguage: French B2, C1 **JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket...
-
Expert Power Bi
il y a 2 jours
Aix-en-Provence, France IT MATES Temps pleinExperte dans les domaines du numérique avec une expertise autour de l'Infrastructure, Cloud, Data, Digital Workspace et Pilotage projet, IT MATES se développe et crée une filiale entièrement dédiée à la cybersécurité. Nous recherchons un **Expert Power BI,** pour accompagner un de nos clients, acteur majeur de l’industrie en région...
-
Key User SAP
il y a 5 jours
Chanteloup-en-Brie, France Arvato Chanteloup SAS Temps plein« **Arvato** » est une division du **groupe Bertelsmann** qui offre des services en **Supply Chain Management** à ses clients de l'industrie **Fashion, Beauty, Lifestyle, Healthcare et Tech**. **Outre les services de logistique traditionnels**, tels que le stockage, la préparation de commandes, la gestion du transport, nous développons et exécutons...
-
Expert IT
il y a 5 jours
Roissy-en-Brie, Île-de-France Huxley Temps pleinDescription du contexte :Compte tenu de l'accroissement de la charge de travail au sein du nouveau Département IT Après-Vente, notamment lié à l'affectation de nouveaux collaborateurs internes sur des projets stratégiques, il devient nécessaire de réaffecter certaines de leurs tâches à unexpert des flux de données Après-Vente.Ce dernier viendra...
-
Ingénieur Infrastructure IT H/F
il y a 2 semaines
Aix-en-Provence, France REEL IT Temps pleinRejoignez notre équipe en tant qu'Ingénieur Infrastructure IT (H/F) Vous êtes passionné(e) par les technologies de pointe et cherchez à relever des défis techniques au coeur de la transformation digitale ? Rejoignez notre Business Unit Transformation Digitale et intégrez une équipe experte, où vos compétences seront valorisées et enrichies grâce...
-
IT Support Field Engineer and Workstation
il y a 2 jours
Bourg-en-Bresse, France NSC Global Temps pleinOverview: NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their...
