Enterprise Account Manager

What about us?

Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas.

Job Title:

Enterprise Account Manager

Type:

Full-time

Location:

Paris

At INFINIT we are on a mission to reshape the future of SMEs with AI at the forefront. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business with AI agents.

By focussing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers. INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide.

Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation

The Role

We have signed our largest customer to date: a European automotive dealer group operating hundreds of agencies across several countries, with thousands of daily users moving their entire used-vehicle operation onto INFINIT.

As the Enterprise Account Manager — Dealer Groups, based in Paris, you own that relationship. Not as one of ten logos in a portfolio — this is one account, and you go deep into it. You will know their network, their brands, their agency managers and their numbers better than anyone at INFINIT, and you will be the name they think of when they think of us.

The role has two chapters. The first is the migration: you are embedded with the pilot agencies while we tailor the product, and you then own the deployment programme for the whole network — the setup of every agency and the rollout, country by country, on a committed date. Our project leads own the integration and the custom development; getting hundreds of agencies configured, trained and live is yours. The second chapter is the one that lasts: once we are live, this is pure enterprise account management at depth — adoption across thousands of users, the group's commercial results, the renewal, and the expansion of INFINIT across everything else they do.

If your idea of account management is quarterly reviews and a shared inbox, this will not suit you. You will spend real time in dealerships.

What do we want to achieve together?

First chapter — land it (through the migration)

• Be embedded with the pilot agencies. On site, in the showroom, next to used-vehicle managers, sales advisors and call-centre agents. You learn how they genuinely work — not how it was described in a meeting room — and you make the pilot succeed on their terms.
• Own the deployment programme. You build and run the rollout plan for hundreds of agencies: sequencing, setup and configuration, user provisioning, training, go-live criteria, hypercare, and the migration tracker the group's leadership reads every week. This is genuine programme ownership — you hold the plan, not someone else's.
• Lead through the group's regional supervisors. Your closest allies on the ground are the group's regional supervisors — their people, not ours, covering each part of the network. You set the plan, the cadence and the standards with them, and you make the programme theirs to succeed at, in an organisation where nobody reports to you. On our side, you can draw on INFINIT's Operations Agents for setup, configuration and data work.
• Run the product feedback loop. You are the single channel between the group and our Product & Engineering teams. You separate a genuine platform gap from a habit dressed up as a requirement, write requirements engineers can act on, and hold a prioritised backlog the customer recognises as theirs.
• Protect the date without breaking trust. Hundreds of agencies migrate inside a single quarter with a hard cut-over. You are the one who sees the risk early, says so, and gets it fixed.

Second chapter — grow it (the long game)

• Drive adoption and value, agency by agency. You track usage across the network, spot the sites that are behind, understand why, and fix it. You know which agencies love us and which ones are quietly not using us — and you never learn that from a dashboard alone.
• Be the group's business partner, not their vendor contact. You understand their stock turn, their margin per vehicle, their lead conversion. You bring them insight they don't have, and you are credible with agency managers, with