Sales Operations Manager

Ready to be part of the Legal Tech revolution? Vision: As a leading software-as-a-service (SaaS) provider, Dilitrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020, our ambition is to become the world's leading Legal Tech company, aiming for a valuation exceeding $1 billion by 2026. Our Impact: From generating General Meeting reports to leveraging AI-assisted contract lifecycle management, our teams in our 8 offices across France, the US, Mexico, MEA, Germany, Spain, Italy, and Canada are the driving force behind our global success. Our Recognition : Dilitrust has been at fore front of Legal Tech innovation, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and "Tech at Work" labels every year since 2019. As a key member of the Revenue team, you will own and scale Sales Operations across three core pillars: Sales Processes, Sales Intelligence, and Sales Incentives. Your mission is to improve productivity, performance, and visibility across the global Sales organization. Contribute to the Go-To-Market strategy: segmentation by customer size or vertical, and definition of sales methodologies (e.g., MEDDIC, Challenger Sale) Define and formalize sales processes across the funnel (e.g., BANT qualification, pipeline stages, territory planning) Own process documentation and ensure everything is correctly implemented and automated in HubSpot Design workflows and tools that support daily sales activity: Lusha for contact details, LinkedIn Sales Navigator for outreach, seamless CRM integration Ensure Sales Reps have clear, structured steps and resources to operate efficiently Define, track, and analyze key sales KPIs: pipeline coverage, win rates, cycle time, rep productivity Build and maintain dashboards and performance reports to drive actionable insights Support weekly pipeline reviews and forecasting processes with up-to-date data Compare and analyze key ratios, such as average deal size from outbound prospecting vs. marketing-generated leads Work cross-functionally with Finance and Marketing to align on growth metrics Own the monthly calculation of sales incentives and commissions Collaborate with Finance and HR to ensure plans are aligned with business goals and individual targets Develop tools and reporting for transparency and performance tracking Run simulations and scenario planning to support future incentive designs Ensure accuracy, clarity, and timeliness of payouts to build trust and motivation Your Profile 5+ years in Sales Operations or Revenue Operations in a SaaS context Strong understanding of CRM tools (HubSpot) and reporting platforms (Looker, Tableau, etc.) Experience in sales process optimization and incentive plan design Analytical mindset with the ability to translate data into actionable insights Excellent communication and project management skills Fluent in English (French or other languages are a plus) Our values At DiliTrust, our values guide everything we do. Trust is our foundation, ensuring transparency and integrity in every action.We promote inclusion, fostering a culture of empathy, diversity and belonging, where everyone's voice is valued.We foster a hands on spirit, encouraging initiative, resilience and action-oriented thinking to meet challenges.We strive for excellence, constantly pushing boundaries to drive innovation, and demonstrating generosity in all our endeavors.Above all, we succeed as a team, united by a common goal: collaboration. What we offer Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada, Germany, USA as well as Dubai and Mexico); Our "Remote Policy" guarantees that you can find the right balance between "Onsite" and "Remote"; Last but not least, all the day-to-day benefits of the CSE, lunche vouchers, profitsharing bonuses, weekly sport session organized by TrainMe, etc… #J-18808-Ljbffr