Head of Process Solutions Field Service EMEA
il y a 4 jours
Company Merck Location Molsheim, France Overview Merck – with over 300 years of progress and more than 38,000 employees worldwide – is a leader in the pharmaceutical, chemical, and life sciences markets. With passion, commitment and innovation, we pursue a common goal: improving the quality of life. We need you to help us succeed. Responsibilities We are seeking a dynamic leader to spearhead our EMEA Process Solutions Field Service organization. In this pivotal role, you will align regional operations with our Global Services strategy, driving operational excellence and customer satisfaction. You will take ownership of the P&L for the regional Field Service Business, ensuring revenue growth, effective cost control and margin stability. Your mission will include defining and executing a robust Field Service Strategy that aligns with global objectives, driving service and spare parts revenue growth through tailored regional strategies and leading a high‑performing team across multiple countries. You will manage Service Partners to meet quality and compliance standards, foster a collaborative culture focused on safety, quality and continuous improvement, and collaborate closely with Commercial and Marketing teams to implement service plans that support our sales efforts. This position is based at our Molsheim campus in France and may require 30–40% business travel. Qualifications At least 5 years of experience leading regional Field Service operations in a complex, matrixed, multi‑country environment. Strong track record in service growth, KPI delivery and process standardisation. Experience managing teams, ideally managing managers, with excellent leadership, performance management and talent development skills. Ability to thrive in high‑stress environments while maintaining focus on customer outcomes. Knowledge of the Life Sciences sector is an additional asset. Proficiency in French and English; additional EMEA languages are a plus. Strong organisational, problem‑solving and project‑management skills. Proficient in CRM systems and MS Office applications. A passion for driving operational excellence and customer satisfaction. Apply Apply now. #J-18808-Ljbffr
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Head of Process Solutions Field Service EMEA
il y a 3 jours
Molsheim, Grand Est, France Merck Life Science Temps pleinWork Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...
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EMEA Field Service Leader, Process Solutions
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Molsheim, France Merck Temps pleinA leading pharmaceutical company is looking for a dynamic leader to spearhead their EMEA Process Solutions Field Service organization based in Molsheim, France. The role involves driving operational excellence, managing P&L, and leading a high-performing team across multiple countries. The ideal candidate will have at least 5 years of experience in Field...
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il y a 5 jours
Molsheim, Grand Est, France The businesses of Merck KGaA, Darmstadt, Germany Temps pleinExprimez votre talent avec nous Vous voulez explorer, franchir des obstacles, faire des découvertes ?Nous savons que vos projets sont ambitieux. Les nôtres aussi Dans le monde entier, nos collègues ont la passion de l'innovation scientifique et technologique qui enrichit les vies humaines grâce à nos solutions dans les domaines Healthcare, Life...
