Customer Success Manager
il y a 1 jour
Customer Success Manager - EdTech Start‑up (Paris) Licorne Society a été missionné par une startup en pleine croissance pour les aider à trouver un Customer Success Manager. À propos de l’EdTech Cette société propose une plateforme collaborative dédiée aux établissements scolaires, aidant aussi bien les enseignants que leurs élèves à organiser et partager les ressources pédagogiques. Elle soutient la transition numérique des écoles en offrant des manuels scolaires modulables, des outils d’édition en ligne et une plateforme d’édition permettant aux collectivités de créer et diffuser leurs propres ressources. Mission principale Aligné sur la structuration produit-implémentation, vous rejoindrez une équipe de 20 personnes. Assumer une zone de responsabilité complète combinant l’implémentation autonome d’un périmètre d’établissements et la montée en compétence de l’entreprise. Responsable de l’implémentation du partenariat avec une collectivité territoriale, vous suivrez les indicateurs de dé amber. Mener la mise en place, la formation, le suivi et la fidélisation d’un portefeuille d’établissements scolaires sur nos trois offres de produits. Contribuer à la stratégie marketing et produit en approfondissant la connaissance des contraintes techniques, priorisant les fonctionnalités demandées et défendant les choix stratégiques. Profil Recherché Diplômé(e) du top 5 des écoles de commerce (PGE HEC, ESSEC, ESCP, EDHEC, emlyon) ou équivalent. 1–3 ans d’expérience, idéalement dans des environnements exigeants. Excellente capacité d’écoute, relationnel, obsession client. Maîtrise du management de projet et esprit analytique. Capacité à expliquer des sujets complexes en termes simples. Appétence pour le secteur de l’éducation et/ou les nouvelles technologies. Valeurs Performance : recherche de l’excellence et mesure de l’impact individuel et collectif. Progrès : amélioration continue technique et humaine, co‑conception de projets. Transparence : honnêteté, respect, transmission quotidienne des objectifs et des points d’équipe. Pourquoi les rejoindre ? Contribuer à un projet porteur de sens et d’impact sociétal. Évoluer dans un environnement challengeant où l’innovation et l’amélioration continue priment. Avoir accès à des formations hebdomadaires. Profiter de moments de convivialité : petits déjeuners quotidiens, afterworks, soirées annuelles. Informations complémentaires Rémunération : selon expérience. Lieu : Paris, quartier Opéra. Seniorité Associate Type de contrat Full‑time Domaine d’activité країний Customer Service / Technology, Information and Internet. #J-18808-Ljbffr
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Customer Success Manager
il y a 5 jours
Paris, France Genesys Temps pleinlocations - Paris, France - time type - Full time - posted on - Posted Today - job requisition id - JR106335 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Manager, Customer Success
il y a 1 semaine
Paris, France Go1 Europe Temps plein**The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...
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Customer Success Manager
il y a 7 jours
Paris, France SECUTIX Temps pleinSECUTIX is a Swiss company delivering a portfolio a SaaS solutions for the event industry. We are on a mission to help cultural, entertainment and sports organizations engage with their fans through our ticketing sales tools and mobile ticketing solution. We are serving more than 150 customer sites with a customer centric attitude and startup...
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Customer Success Manager
il y a 1 heure
Paris, France Tellent Temps pleinOverviewAs a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent’s products and supporting their broader HR strategy.This role...
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Customer Success Manager
il y a 7 jours
Paris, Île-de-France Tellent Temps pleinAs a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent's products and supporting their broader HR strategy.This role requires...
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Customer Success Manager
Il y a 44 minutes
Paris, France Betty Blocks Temps pleinAbout the team The Customer Experience team currently consists of 7 team members. The team’s mission is to evolve into a proactive, data‑driven Customer Success organization that drives product adoption, increases retention, and continuously improves the customer experience. As a CSM, you will collaborate cross‑functionally with Account Management,...
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Customer Success Manager
il y a 2 semaines
Paris, Île-de-France Witco Temps pleinWe're hiring: Customer Success Manager – Paris (Hybrid)AtWitco, our mission is clear: every living and working space around the world should deliver a seamless experience through a single all-in-one app — and we're building that solution today. To support this mission, we're looking for atalented Customer Success Managerto join our Customer Success team...
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Customer Success Manager
il y a 5 jours
Paris, France SoftwareONE Temps plein**Why SoftwareOne?** SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At...
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Customer Success Manager
il y a 7 jours
Paris, Île-de-France tellent Temps pleinAs a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent's products and supporting their broader HR strategy.This role requires...
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Customer Success Manager
il y a 2 semaines
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
