Customer Success Manager

il y a 1 semaine


Paris, France Layan Temps plein

Join to apply for the Customer Success Manager role at LayanThis range is provided by Layan. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeLe ProjetLayan est une société française qui a pour mission de réinventer l’expérience de travail des équipes RH leur permettant de mieux recruter, anticiper, s’organiser et communiquer.Comment ? Grâce à une technologie collaborative, ergonomique et complète.Plus concrètement, Layan est un logiciel de recrutement et de suivi des candidatures (ATS). Nous aidons les recruteurs et les managers à gagner un maximum de temps et d’efficacité sur les recrutements en cours. Layan facilite la communication entre recruteurs et managers et simplifie leur quotidien.Layan a pour ambition d’être la solution de référence pour toutes les équipes RH en France et bientôt en Europe. Layan est en pleine croissance, beaucoup d’opportunités sont à venir, nous cherchons des profils motivés pour rejoindre une aventure humaine.Vos Futurs MissionsDevenir le/la meilleur(e) utilisateur(trice) de Layan, comprenant les tenants et les aboutissants techniques et businessEn proche collaboration avec les équipes commerciales, produit et technique, faire le pont entre les départements, tout en donnant la bonne information aux clientsAnalyser les parcours des utilisateurs et proposer des pistes d’améliorationAccompagner des utilisateurs sur des formations ou des mises en placeGérer des problématiques d’utilisationS’assurer que les clients sont satisfaits de leur utilisation au quotidienAvoir un très bon relationnelÊtre patient et avoir une bonne capacité de synthèseÊtre persévérant(e) et proactifAvoir une appétence pour l’univers startup et l’envie de faire partie d’une belle aventure avec une croissance forte et de nombreuses opportunitésParfaitement à l’aise en français écrit et oral (l’anglais est un plus)AvantagesDes locaux spacieux et chaleureux à Neuilly-sur-SeineUn équipement de travail completDes évènements réguliers avec toute l'équipeUne mutuelle très complète (Alan)Des titres restaurants (carte Swile)Seniority levelEntry levelEmployment typeInternshipJob functionHuman ResourcesIndustriesHuman Resources ServicesReferrals increase your chances of interviewing at Layan by 2xGet notified about new Customer Success Manager jobs in Paris, Île-de-France, France.Open roles related to this jobCustomer Success Manager - LATAM - Paris - F/H/X - CDICustomer Success Manager - Large Accounts (H/F)Customer Success Manager - Mid Market France - Paris - F/H/X - CDICustomer Success Manager : Startups, Investissement & InnovationVersailles, Île-de-France, France 2 weeks agoCustomer Success Manager - CDI/FreelanceWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr


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