Business Operations Manager

🪐 Discover our galaxy Join the Future of Work Malt is Europe's leading freelance marketplace, connecting over 900,000 talented freelancers with 90,000+ companies. Founded in 2013, we’re transforming how work gets done through our tech‑powered, human‑centered platform. What makes us different: a diverse team of 600 Malters across 6 European countries; a culture that champions equality (50% of our Comex are women) and inclusive growth; backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI; a mission to give everyone the freedom to work differently.At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non‑exhaustive.Key ResponsibilitiesLead Transformation Projects: Manage a portfolio of operational and business transformation projects for the Operations division, ensuring successful completion and adoption.Drive Process Optimization & Automation: Act as the primary expert for leveraging AI and automation tools (specifically n8n) to measurably enhance operational efficiency.Analyze Business Performance: Develop KPIs and build dashboards to track Operations performance and inform critical business decisions.Provide Operational Support: Support the Operations division teams through targeted data analysis, process improvements, and tool troubleshooting.Shape Strategic Planning: Actively contribute to the development of the Operations division’s vision and long‑term strategic priorities.About YouExperience: Strong background in Project Management and Change Management, combined with sharp Business Acumen.Technical Skills: Advanced Excel / SQL skills and an intermediate level in Looker for data visualization.Automation Expert: Proficient with AI tools and automation platforms like n8n.Communication: Skilled in stakeholder management and communication strategy, capable of driving adoption for new tools and processes.Languages: Native level English.How to Join the MissionFirst call with our Talent Acquisition Manager Claudia to better understand your background and aspirations (30‑45 minutes).Interview with your future manager Camille Arnoult to delve into your experience and the specifics of the role (45‑60 minutes).Home assignment to complete, which will be evaluated to assess your analytical and strategic skills.Final interview with a C‑level executive to discuss Malt’s long‑term vision.BenefitsOnboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris.Equity: Every Malter is entitled to stock options.Lunch vouchers (legal benefit): €9/day on your Swile card.Transportation (legal benefit): 50% reimbursement (any type of transport).Healthcare insurance (legal benefit).RTT: From 8 to 12 days off per year.Sports: Company participation in a Gymlib (Wellpass) membership.Malt sabbatical: Every three years, all Malters are entitled to a one‑month fully paid sabbatical leave.Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.Remote work: Hybrid policy balancing on‑site and home office.Team building events organized every year.Ready? Get your ticket to Malt 🪐At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.Your profile may be subject to background screening. For more information see our candidate privacy policy. #J-18808-Ljbffr