Facilities Manager

OverviewJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.PositionFacilities ManagerLocation: Paris, FranceJob SummaryWe have an exciting opportunity for a Facilities Manager (FM) to join our team in France. The FM is responsible for ensuring the service delivery of our in contract scope of works for the France portfolio of offices.Reporting into the UK Senior Facilities Manager (SFM), the FM will be responsible for leading a team of direct reports and third party vendors to deliver a superb level of service to our client in France. Establishing great working relationships with internal and external account stakeholders. The role will be based in Paris with scheduled visits to Montbonnot (near Grenoble).ResponsibilitiesContribute to, develop and implement the service delivery strategy for the assigned portfolio.Work with SFM & Financial Manager to prepare budget documentation. Manage financial processes & performance.Oversee facility inspection/audit regime to proactively seek out and resolve faults before negatively impacting client end users.Manage the delivery and compliance of the planned maintenance schedule and soft service scope.Lead direct reports to ensure superb level of service delivery. Coach, train & mentor direct reports as needed for their own development.Act as primary contact for third party vendors. Develop a strong working relationship with all vendors (focused on one team) and manage their performance appropriately.Act as primary contact for service requests generated by client staff. Delegate responsibility to direct reports where appropriate.Proactively meet with client’s local end users & stakeholders on a scheduled basis. Communicate regularly with end users & stakeholders, providing necessary support and information on the status of all responsible areas.Contract for services as described within the operating budget, management plan and/or management services agreement.Ensure that all defined services are completed in accordance with operating procedures, statutory requirements, and Health and Safety guidelines.Be proactively involved in continuous development, ensuring that services are reviewed and refinements are made to enhance services across the assigned portfolio.Manage and evidence compliance to Contractual KPIs and mitigate any associated fee at risk.Identify and implement operational cost savings initiatives.Respond to and action reasonable ad hoc client requests.Additional Duties and ResponsibilitiesOversee the FM teams support of client events.Support client project teams as required.Assist with any client move-in/move-out process to minimize disruption to day-to-day business.Ensure sustainability awareness.Develop strong working relationships with landlords, managing agents and local vendors in each office to allow seamless delivery.Align with the UK team to ensure consistency in JLL’s service delivery.Assure compliance with best practice documents and with JLL policies, procedures and standard practices.Know, understand and set an example relative to the policies in the JLL Personnel Handbook.Coordinate response to more complicated client service requests and ensure follow-up.Embed a sustainability-aware and focused culture.Directly manage employees reporting to the assigned buildings. Carry out management responsibilities in accordance with the policies in the JLL Personnel Handbook and applicable laws. Ensure training of staff to fulfil legal requirements, especially in fire protection, technical safety and personal safety.Support the SFM in growing the account across Europe.Coordinate emergency responses out of hours (as required).Experience & QualificationsAt least 6 years experience working in Facilities Management.Proven experience managing a team.Languages: Must be fluent in French and English.Excellent organisational skills required.Strong interpersonal skills with experience to guide multifunctional teams.Excellent PC skills, proficient in Microsoft Word and Excel.Interest in continuous improvement and development of new technologies.Location: On-site – Paris, FRAIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table.JLL uses AI to assist in screening applications for alignment with the role. This description does not guarantee any outcome related to specific applications.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect personal information seriously. Personal information collected is for processing in connection with JLL’s recruitment process. We endeavor to keep personal information secure for legitimate business or legal reasons and will delete it when no longer needed. For more information about how JLL processes your personal data, please view the Candidate Privacy Statement. For additional details, please see our career site pages for each country. For candidates in the United States, please see the Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct other general recruiting inquiries to our Contact Us page. #J-18808-Ljbffr