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Key Account Manager Data Centers
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Position : Key Account Manager - Hyperscalers Data Center Account Location : TBC Department : Sales Reports to : EMEA Data Centre VM Director Company Overview : Build a career with confidence At Carrier you’re joining the world leader in healthy, safe and sustainable and intelligent building and cold chain solutions. We create solutions that matter for people and our planet and our employees are the heart of it all. We are a company of innovators and problem‑solvers who are united by The Carrier Way, our vision, values and culture. As an employer of choice we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our carriers greatest assets are the expertise, creativity and passion of our employees and were excited for you to join the team. Job Summary : We are seeking a highly motivated and experienced Key Account Manager to oversee our strategic relationships with hyperscaler / Colocation data centre clients. The ideal candidate will possess a deep understanding of the data centre industry, strong sales acumen and exceptional account management skills. This role is crucial in ensuring our hyperscaler / Colocation clients receive unparalleled service and support driving growth and achieving business objectives. Key Responsibilities : Account Management : Serve as the primary point of contact for hyperscaler / Colocation data centre clients building and maintaining strong long‑lasting customer relationships. Understand client needs and objectives and develop tailored solutions (One‑stop shop New equipment (Chillers airside) / Controls & Services) to meet their specific requirements. Ensure client satisfaction by addressing concerns, resolving issues promptly and providing ongoing support. Sales and Business Development : Develop and execute strategic account plans to achieve sales targets and drive revenue growth. Develop new accounts: get the tenders study the project and build the offer. Negotiate and convince the clients to win. Identify opportunities for upselling and cross‑selling our products and services within existing accounts. Conduct market research and stay informed about industry trends, competitors and emerging technologies to inform sales strategies. Project Management : Coordinate with internal teams including engineering operations and customer support to ensure the successful delivery of projects and services. Monitor project progress, manage timelines and ensure projects are completed on time and within budget. Provide regular updates to clients and internal stakeholders on project status and milestones. Reporting and Analysis : Prepare and deliver regular reports on account status, pipeline opportunities, SoW status and decision‑making process mapping. Analyze account data to identify trends, product gaps and technical needs. Collaboration and Teamwork : Close collaboration with product champions and vertical technical team. Work closely with the sales team to develop and implement effective sales strategies and tactics. Participate in industry events, conferences and networking opportunities to represent the company and build relationships. Qualifications : Bachelors degree in Business, Marketing, Engineering or a related field; A basic technical knowledge of HVAC systems is a nice‑to‑have but not a must. Minimum of 5 years of experience in account management, sales or business development preferably in the data centre or technology industry. Proven track record of managing large complex accounts, closing deals and achieving sales targets. In‑depth knowledge of hyperscalers, cloud service providers and the data centre market. Strong negotiation, communication and interpersonal skills. Ability to understand technical concepts and translate them into business solutions. Excellent project management and organisational skills. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel (up to 30%) as needed to meet with clients and attend industry events. What We Offer : Competitive salary and performance‑based bonuses. Comprehensive benefits package including health, dental and retirement plans. Opportunities for professional development and career advancement. A dynamic and collaborative work environment. The chance to work with leading technology companies and make a significant impact on their success. Join us and make a difference. Apply Now Carrier est engagé dans légalité des chances et linclusion. Toutes les candidatures qualifiées seront examinées dans le respect de la réglementation et un accompagnement spécifique sera fourni à la prise de poste. Notice de confidentialité du candidat au poste : Cliquez sur ce lien pour lire la Notice de confidentialité du candidat au poste Employment Type : Full‑Time Vacancy : 1 #J-18808-Ljbffr
