End-User IT Support Specialist
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Source One Technical Solutions in Paris seeks an IT Help Desk Technician to analyze and troubleshoot end-user hardware and software issues across the Paris area. You will respond to service calls via emails, phone, tickets, and walk-ins to diagnose and resolve problems.
You will work with end users to resolve hardware/software issues, document incidents in ITSM, maintain knowledge of systems, provide user training, and assist with equipment refresh and basic networking/AV support.
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