Senior IT Workstation Engineer

OverviewIT Workstation Engineer at Welcome to the Jungle France — Full-time, Paris, Hybrid remote work (4 days a week on site / 1 remote day per week).The ContextWe are looking for an experienced and highly autonomous IT Workstation Engineer to join our AI, IT & Transformation team. In the context of international growth (300+ employees - 3 offices: Paris, London, New York), you will take charge of the complete management of our Apple ecosystem and play a key role in the company\'s operational continuity.You will be a member of the Corporate IT & Security department and report to our IT Manager. You will work in close collaboration with our Senior IT Engineer in the UK and with our IT Technician Apprentice for user support activities.Your Main ResponsibilitiesManagement of Apple France fleet (~300 devices): MacBooks, iPhones, iPads, Apple TVAdvanced administration of Kandji MDMManagement and operational maintenance of our DNS Proxy: Cloudflare Zero TrustUpdate campaigns and security policy deployment (CIS Level 1)Hardware inventory management and complete equipment lifecycleLevel 2 support for complex technical issuesIT onboarding of new employeesIT offboarding and equipment returnDaily equipment provisioningUser training and enablementMeeting room management and audiovisual equipment (Google Meet Hardware)Coordination with Office Management Team (Digital signage on Apple TV)Building access control supervision (GENEA) operational maintenanceRelations with network and infrastructure providers (outsourced network)AI transformation support and leading digital transformation projects with an AI-first approachDevelop and deploy automations using make.com and other no-code toolsSecurity through SIEM monitoring with Datadog, alert analysis, and participation in security committeesIT stack modernization initiativesTechnical EnvironmentComplete Apple suite (Mac, iPhone, iPad, Apple TV, Kandji, ABM)SaaS Stack: Google Workspace, Slack, NotionAI/Automation Stack: Dust AI, Make.com, Prompting best practicesInfrastructure: Juniper Mist, Cloudflare Zero Trust, OktaSecurity: Datadog (SIEM), Genea (access control)Support: Siit.io (currently migrating from Jira Service Management)Benefits @Welcome to the JungleSalary range : €55K - €63K4-day work week after your first month5 weeks of paid vacationFlexible remote work75% of Navigo Pass or 20€ monthly sustainable allowanceAlan health insurance – 66% covered for you and your children, 40% for your partnerMeal vouchers - Swile Card – €9 per working day, 50% funded by WelcomeRequired Technical ExpertiseProven experience managing Apple environmentsStrong MDM platform expertise — Kandji (or JAMF) preferredOkta platform management and WorkflowsSaaS administration (Google Workspace, Slack, Okta)Strong interest in artificial intelligence and emerging technologiesUnderstanding of enterprise security challengesSoft SkillsAutonomous project leadershipExcellent communication & customer service skillsEnglish communication (documentation, international exchanges)Innovation mindset and appetite for technology watchWhy Join Us?Direct impact on 300+ employees\' experiencePioneer role in the company\'s AI transformationVaried projects between support, infrastructure and innovationCutting-edge technological environment with the latest innovationsModern IT team with a pragmatic and innovative approachContinuous training on emerging technologiesInvolvement in company security committeesPotential candidates are encouraged to apply; this description reflects the current opportunity and may be updated as needed. #J-18808-Ljbffr