Business Development Manager

Overview

The AI-powered OS for beauty, wellness and self-care. Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Fresha is trusted by millions of consumers and businesses worldwide; 140,000+ businesses and 450,000+ stylists and professionals use Fresha, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices across North America, EMEA and APAC. Fresha enables consumers to discover, book and pay for beauty and wellness appointments via its marketplace, while businesses use an all-in-one platform to manage operations with business software and financial technology solutions. Fresha’s ecosystem provides tools to run a business seamlessly, including appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses through online bookings and automated marketing via mobile apps and integrations with major tech brands such as Instagram, Facebook and Google.

Responsibilities

• KPIs - Consistently achieve sales targets
• Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate)
• Selling - Present, promote and sell products and services through product demos to prospective and existing partners
• Sales Cycle - Managing the entire sales process from prospecting to close
• Partnering - Perform cost-benefit and needs analysis with existing/potential partners to align our solutions with their needs and business objectives
• Collaboration - Work closely with other departments to ensure a seamless partner experience
• Market Trends - Provide feedback about ongoing trends in the industry
• Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
• Business Partnering - Serve as a lead point of contact for partners on all commercial activities
• This list is not exhaustive and there may be other activities you are required to deliver.
• Experience - Minimum 1 year of solid B2B sales with a track record of success
• Industry - SaaS, online marketplaces, or payment platforms is highly desirable
• Relationship Building - You are a true hunter and relationship builder
• Organised - You can multitask, prioritise and manage time effectively
• Curiosity - You are naturally curious and have a desire to continually grow and develop
• Bi-lingual - Fluency in Portuguese & English. Any other language or Spanish is a bonus
• Beauty & Wellness - Experience within the beauty and wellness industry
• At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
• Screen Call - Video-call with a member from the Talent Team (30 mins)
• Skills & Experience - Video/In-person interview with Head of Sales (Europe) (45 mins)
• Presentation - Online Case Study for 60 minutes with Team Lead of Business Development & General Manager of Spain.
• We aim to finalise the entire interview process and deliver feedback within 2 weeks.
• Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the volume may extend this timeframe.

Interview Process & Timeline

• Screen Call - Video-call with Talent Team (30 mins)
• Skills & Experience - Video/In-person interview with Head of Sales (Europe) (45 mins)
• Presentation - Online Case Study (60 minutes)

Inclusion & Accessibility

Inclusive workforce: At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or