Transport Specialist
il y a 23 heures
Job Title Transport & Route Management Executive / Sr Executive Location Europe Paris or Frankfurt Reporting To Transport Operations Manager / Fleet Manager Job Purpose To safely and efficiently operate passenger vehicles while managing daily routes, vehicle and drivers schedules, coordination with global team for tourism and transport operations across European cities, ensuring high service quality, punctuality, and compliance with local transport regulations. Recruitment Note Regarding the recruitment for the transport roles, since we are an OTA (Online Travel Agent), it is essential that all staff members have practical, hands‑on experience with technology. Key Responsibilities 1. Driving & Passenger Handling Operate company vehicles (V-Class vans, minibuses, coaches) safely and professionally Route planning and management Transport tourists, corporate clients, and groups as per daily schedules Recruit and manage drivers and their rosters Manage all transport records and vehicle maintenance schedules 2. Route Planning & Management Plan and execute optimal routes considering traffic, distance, tolls, and city restrictions Coordinate pick‑up and drop‑off schedules for airports, hotels, attractions, and intercity transfers Adjust routes in real‑time to manage delays, road closures, or weather conditions Ensure compliance with low‑emission zones, city permits, and parking regulations 3. Fleet & Vehicle Management Conduct daily vehicle inspections (fuel, tyres, brakes, cleanliness) Ensure vehicle cleanliness and readiness before each trip Report maintenance issues immediately and coordinate servicing schedules Maintain vehicle logs, mileage records, and fuel consumption data on systems or software (No offline data) 4. Compliance & Documentation Adhere to EU and country‑specific transport laws Ensure compliance with: Driving hours & rest regulations Local licensing requirements Insurance and vehicle documentation Carry and present required permits, route sheets, and passenger manifests 5. Coordination & Communication Liaise with: Transport coordinators Tour guides Hotels and airports Update operations team on trip status, delays, or incidents Use GPS, route‑planning tools, and dispatch systems effectively 6. Safety & Service Quality Follow all safety protocols and emergency procedures Ensure passenger comfort and satisfaction throughout the journey Handle complaints or issues professionally and escape when required Required Qualifications & Skills Mandatory Valid European driving license (Category B / D / D1 as applicable) Minimum 2–5 years of experience in fleet management Good knowledge of European road networks and city driving Basic English communication skills (additional languages an advantage) Preferred Experience in tourism or holiday transport operations Knowledge of route planning software / GPS systems Familiarity with airport operations and hotel logistics Customer service experience Personal Attributes Punctual, disciplined, and safety‑oriented Calm under pressure and adaptable to schedule changes Strong sense of responsibility and professionalism Presentable and customer‑focused Work Conditions Flexible working hours including weekends and holidays Long‑distance and intercity driving may be required Shift‑based operations during peak tourist seasons KPIs / Performance Indicators Passenger satisfaction feedback Vehicle maintenance compliance Fuel efficiency and route optimization #J-18808-Ljbffr
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