International Field Service Representative
il y a 12 heures
OverviewInternational Field Service Representative - Europe. This is a 100% remote position; candidates must be based in Europe to be eligible for remote work.ResponsibilitiesProvide pre-sales and post-sales technical support including system planning, customer training, system optimization, etc.Become an expert on the operation and application of Silvus' radio and networking solutions and their advantages over competing technologies.Prepare and conduct product demonstrations for customer visits and equipment evaluations.Visit customer sites to provide technical support and deliver training.Troubleshoot failures and abnormal situations in the field.Collect and analyze field failures and abnormalities and provide feedback to the development team.Help the Design Engineers reproduce and troubleshoot problems.Travel up to 75% of the time and work on-site at the customer\'s location.Required QualificationsCompletion of secondary education (such as GCSEs or an equivalent national qualification; High School Diploma or GED) is required.Minimum 1 year of experience as a Field Service Representative or equivalent.Minimum 1 year in, or supporting, the Ministry of Defense tactical communications with a focus on data networks and radios.Proficiency with TCP/IP protocol and networking.Basic proficiency in English (reading and writing) is required.Excellent organizational skills and attention to detail.Must be based in Europe.Willingness to travel to potential conflict areas in support of radios.All employment is contingent upon the successful clearance of a background check.Preferred Knowledge, Skills And AbilitiesProficiency with radio frequency instruments such as signal generators and spectrum analyzers.Experience with operating and testing IP radios/modems is a huge plus.Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.Proficiency with programming languages such as C/C++.Familiarity with Linux.Preferred Military background.Working ConditionsTrade shows.Outdoor environment for demonstrations.Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.Lift equipment up to 50 lbs. for the set-up of demonstrations and testing.EEO and Additional InformationSilvus is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, age, religion or belief, ancestry, national origin, sex (including pregnancy), sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, physical or mental disability, protected veteran status, genetic information, political affiliation, or any other factor protected by applicable laws. We will provide reasonable accommodation to participate in the job application or interview process where required. Silvus does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings.Note: This description does not imply a contract of employment and is subject to change. Some roles may have additional requirements or restrictions based on location or regulatory considerations.This position is for international candidates and does not include the U.S. federal contractor notes applicable to U.S. postings. #J-18808-Ljbffr
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