Global Account DirectorManaging Partner FM

We help the world run better At SAP we keep it simple: you bring your best to us and we will bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. The Global Managing Partner (MP) / Global Account Chief Expert is the worldwide General Manager and Executive Sponsor accountable for leading the end‑to‑end strategic customer engagement of a platinum account—the top tier in the Strategic Customer segment. In this role the Managing Partner leads the overall strategic and sustainable engagement with the customer and the ecosystem while proactively driving initiatives that increase the customer’s commitment to and investment in joint business innovation, accelerating innovation adoption and business impact, resulting in growth in share of wallet, total revenues across SW Services and Cloud to expected levels and reference‑ability. The Managing Partner develops the business and digital transformation strategy and leads the vision for the global account team—embracing and modeling the best practices of Strategic Customer Engagement (SCE) including orchestrating a multi‑year jointly committed roadmap enabled by the four‑panel model annual account plan with joint governance, created and executed by the Managing Partner and the customer‑named SAP Executive Sponsor. The Managing Partner drives the total P&L business building toward and delivering consistent, predictable and sustainable revenues while at the same time building a trusted relationship with CxO, line‑of‑business, geographical and IT senior executives at the customer and also ensuring short‑term success. The Managing Partner is ultimately responsible for SAP’s engagement at the account, coordinating and aligning strategy, planning and execution with all senior stakeholders from SAP board areas and LoBs through detailed business planning. This includes orchestrating seamless alignment and integration between headquarters and client subsidiaries in planning and execution cycles to achieve business outcomes in keeping with SAP commitments. The Managing Partner consults and agrees on overall global (cross‑LOB) yearly revenue and profitability targets with the MU head and regional president. EXPECTATIONS AND TASKS Run the account as a business as GM and Executive Sponsor. Leverage SAP board sponsor, other executive board members, and select senior leaders to ensure long‑term business impact and growth. Build and develop a top‑performing matrixed cross‑functional global account team, partnering with their host LoB on identifying targets, assignments, and their own development plans. Provide thought leadership and vision around SAP’s global/strategic account strategy, linking plans and execution to the communicated board strategies and goals and to customer objectives. Review and consult on long‑term technology and business strategy planning with the account team across all board areas and with strategic partners (SIs, etc.). Identify areas for co‑innovation and coordinate with cross‑board area and functional unit management on co‑innovation projects. Act as point of contact for board‑level escalations at the customer executive level when needed. Work pro‑actively and in close collaboration with DBS P&I BN&A and within GCO. Develop long‑term C‑level relationships, strong governance, and ensure top‑to‑top partnerships are mapped appropriately. Provide thought leadership to SAP—overall industry innovation areas, etc. Actively mentor GADs and model SAP’s leadership behaviors. Make decisions with fiduciary consideration and responsibility. Requirements : 15 years of business experience in sales or consulting with complex business software/IT solutions. 10 years of deep industry/domain expertise. 10 years of large account management experience/leading account teams. Strong knowledge of the complete SAP offering (including service and support). Knowledge of the financial competitive regulatory environment. Experience with long‑term planning of resources, technology and account structure. Several years as (associate) partner at a system integrator (e.g. AC) or in business consulting management or value engineering. Proven C‑suite influence and engagement. Exceptional communication and presentation skills in English and French. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database analytics, intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose‑driven and future‑focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best. We win with inclusion SAP’s culture of inclusion focuses on health and well‑being and flexible working models to ensure that everyone, regardless of background, feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance navigating our website or completing your application, please send an e‑mail with your request to the Recruiting Operations Team. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. #J-18808-Ljbffr