Client Support Apprentice

Corpay is currently looking to hire a Client Support Apprentice within our Corpay division. This position falls under our PayByPhone line of business and is in Boulogne-Bilancourt, France.What You'll Be DoingIn this role, you will work answering the client ops requests, support the technical operational tasks such as tariff changes, and manage technical operation projects.CORPAY is a global leader in business payments, laser-focused on developing smarter ways for businesses to pay their expenses.How We WorkAs a Client Support Apprentice, you will be expected to work in an onsite environment. Corpay will set you up for success by providing:Assigned workspace in officeCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesSupport all back-office requests such as managing the vendor list which will include, creating and maintaining client calendars, setting up new clients and creating new locations and rate, managing tariff changes and promotions for existing clients.Manage 3rd parties’ integrationsWork with the dev and prod teams in raising tickets and big fixesLiaise with product managers to ensure tickets are prioritized and completed in a timely manner with any issues escalated via the appropriate channels.Ensure that all relevant processes and procedures are documented and updated including any supporting documentation.Getting involved and supporting other technical operational projects (rates migration, implement new supplier or new integration)You will have the opportunity to excel your customer skills by attending client meetingsQualifications & SkillsEducated to degree levelAble to prioritize, manage and track multiple projects and tasks simultaneously.Ability to decipher complex problems and be creative to find solutions.Time management and attention to detail is crucialThe ability to work on your own initiative and as part of a team.The ability to gather, analyse and present material clearly and concisely.Experience with Microsoft Office, including Word, Excel and PowerPoint.Experience of working with Confluence, Jira and project management tools.Understanding of web-based technologies such as API’s, Integrations and basic HTML code.Benefits & Perks800 – 1200 Euros per month depending on experienceOpportunity to work with great peopleGreat salary packageAccess to Gratitudes, our global employee recognition programLinkedIn Learning License50% of transport costs covered (Navigo pass) to go to workMeal Vouchers (Swile Card)Our Company & PurposeSince 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries.CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.Empowering our people to share their experiences and ideas through open forums and individual conversations; andValuing each person’s unique perspectives and individual contributions.Equal Opportunity/Affirmative Action EmployerCORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. #J-18808-Ljbffr