Head Of Front Office

il y a 1 semaine

Paris, France CREDIT AGRICOLE ASSURANCES Temps plein

OverviewAmundi Technology is an Amundi entity in charge of the design, development, commercialization and support of technology solutions for the savings and asset management industry. The 1200 professionals, located between Paris and Dublin, are also in charge of Amundi's IT.Amundi Technology's journey began by crafting solutions for our own success. We designed the ALTO platforms that span a wide spectrum of investment strategies and asset classes. In 2021, Amundi Technology was created to accelerate the design, development, promotion and commercialization of the ALTO platforms. The ALTO suite is composed of 5 offers: ALTO Investment (portfolio management tool), ALTO Wealth & Distribution (discretionary management and advisory solution), ALTO ESR (Employee Savings and Retirement Solution), ALTO Sustainability, ALTO Asset Servicing.Project & Professional Services for the ALTO Investment team is responsible for the onboarding of clients on ALTO products and services. The team is responsible for clients’ implementation projects but can also step in during the business development or support phase.Role descriptionBuild & Manage the team across various countriesDefine clearly the vision and ambition of the teamBring market knowledge, perform competitive analysis and define outsourcing possibilitiesIndustrialize processes & onboarding methodologyManage conflictsEmpower team and enhance productivityBuild trust and credibilityKey ResponsibilitiesAccountable for Portfolio Management, Dealing and Reporting streamsMotivate the team and ensuring continuous improvement within the teamSet directions for the team and coordinate resourcesManage capacity planning, budgeting, resource allocation and staffing across geographical zoneManage new recruitmentsManage escalations related to the stream for all clientsDefine and constantly improve the vision and strategy for the teamFoster creativityManage resources (annual appraisal, mobility)Provide and prepare communications on team achievements and KPI’sCollaborate with Product and R&D to deliver clients gapsRepresent Amundi Technology on steering committee for clientsDefine requirements to enhance the onboarding process with third parties platforms (EMS, direct counterparties, etc.) / in collaboration with the partnership teamSupport presales teams on exploratory project phasesAbility to analyze data and make data-driven decisionsExcellent communication, presentation and writing skillsHighly organized, ability to manage several priorities and excellent attention to detailClient-orientedReliable #J-18808-Ljbffr

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