Lead IT Technician

Il y a 2 semaines

Paris, Nouvelle-Aquitaine, France Ut Hospitality Temps plein

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# Lead IT TechnicianAre you dynamic and passionate about IT ? Are you looking for a position as a Lead IT Technician where you won’t just be a number, but will have real responsibilities ?Look no further — you’ve found it Unlike large IT outsourcing companies, UT Hospitality is a human-sized SME of 40 employees, close to its clients, and committed to developing and empowering each of its team members. Join our Technical Department where, in a young and relaxed atmosphere, you’ll work in a rich technical environment (Exchange, Azure, Cloud, Virtualization...), in direct contact with clients, and in collaboration with our AdminSys, Network, and Technical Management teams.##

Job description
* Lead and manage a team of five IT technicians handling day-to-day incidents
* Provide technical support to users, remotely or on-site, for more complex cases
* Monitor and organize the tracking of breakdowns and interventions for clients
* Train and help junior technicians under your supervision develop their skills
* Lead improvement projects for monitoring tools
* Participate in R& ;D projects and the implementation of new technologies and solutions for our clients
* Manage technical infrastructure upgrade projectsWhile degrees and professional background are important, we believe the best ambassador for this position is the candidate themselves. Drive, initiative, and a strong sense of service are key to successful integration and fulfillment within our teams.## Technical skills
* Excellent knowledge of operating systems, mainly Microsoft (client and server) and some macOS
* Strong understanding of office software suites
* Proficiency with messaging solutions based on Exchange and Office 365
* Good knowledge of IT and network security
* Management skills including time management, prioritization, and reporting## Personal qualities
* Lead by example
* Team spirit and mentoring mindset
* Service-oriented and communicative
* Reliable and rigorous## Contract typeCDI## SalaryBased on experience + Performance bonuses #J-18808-Ljbffr

Lead IT Technician

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