VP Customer Security Officer

OverviewWe are seeking a high-impact VP Customer Security Officer to own and orchestrate Trust, Security, and Governance for the French market. This role is critical to reinforcing customer trust, enabling growth in regulated industries, and positioning security as a business and go-to-market differentiator. It sits at the intersection of technology, regulation, customer engagement, and executive communication. Reporting directly to the CEO France, this role acts as the single point of accountability for Trust & Security in France, while coordinating with Global Security, Product, Legal, Privacy, Compliance, Corporate Communications, Sales, and Customer teams.In this Influential Role, you will drive security strategy, customer trust, and governance for France, translating global security strategy into a locally credible narrative and leading executive trust conversations with CxO-level stakeholders.ResponsibilitiesExecutive Trust & Security Leadership (France): act as Chief Trust Officer / CISO for France, representing the company at the executive level. Be the trusted security authority for customers, partners, and internal leadership.Own the French narrative on cloud & platform security, data protection and privacy, operational resilience, sovereignty and trusted cloud topics.Support CEO France and Executive Leadership in high-stakes trust and risk discussions.Governance, Risk & Regulatory Alignment: own security governance for France, coordinating with Global Security CoE, Legal, Gov Affairs, Privacy, Risk, and Compliance; ensure alignment with GDPR, NIS2, DORA, ANSSI / SecNumCloud (not exhaustive).Executive interface for customer security audits, regulatory discussions, and executive risk & trust reviews.Security GTM Leadership & Deal Support: act as the dedicated Security GTM Coordinator for France and partner with Sales leadership, Solution Engineering & Architects, Customer Success, and Business Value Services & Industry Advisors; support strategic and transformational deals in regulated industries; reduce security-related friction in sales cycles; help customers understand how security supports business continuity, compliance and long-term value.Cross-Functional Coordination & Orchestration: orchestrate trust and security topics across France; coordinate contributions from Global/Regional Security, Product & Engineering, Legal, Privacy, Compliance, Risk, Corporate Communications, Sales, SE, Customer Success, Gov Affairs; ensure consistent, aligned, business-oriented security messaging.Market Intelligence & Strategic Positioning: monitor regulatory landscape, customer expectations, competitive positioning, and emerging threats; provide market insights to leadership and GTM teams; contribute to Trust & Security positioning for France; anticipate shifts affecting customer confidence or growth.Communication, Thought Leadership & External Representation: act as trusted spokesperson for security and trust in France; engage customers through executive briefings, trust reviews, and strategic workshops; work with Corporate Communications to ensure consistent messaging; represent the company at industry events, conferences, and executive roundtables; contribute to trust content, executive presentations, and security white papers.Positioning & ReportingDirect reporting line: CEO FranceStrong functional alignment with Global CISO / Global Security and Platform teamsHighly transversal role with authority based on expertise, credibility, and executive sponsorshipExperience & SkillsLeadership & Executive Presence15+ years of experience in cybersecurity, cloud security, or secure enterprise architectureSenior roles such as CISO, Security CTO, or Head of Security/TrustStrong exposure to CxO-level customers and executive committeesAbility to influence without direct hierarchical authoritySecurity, Cloud & Regulatory ExpertiseDeep understanding of cloud & SaaS security models, data protection & privacy, identity & access management, risk, compliance, and resilienceStrong familiarity with European and French regulatory frameworksAbility to translate complex security topics into clear business languageGTM, Customer & Communication SkillsStrong customer-facing experience in complex, regulated environmentsComfortable supporting high-stakes deals and executive conversationsExcellent communication, storytelling, and presentation skillsExperience working in a global, matrix organizationPersonal AttributesHigh credibility, calm authority, and strong ethical compassCollaborative mindset and strong coordination skillsBusiness-oriented, pragmatic, and outcome-drivenComfortable operating in ambiguity and complexityEmbodies Salesforce core values: Trust, Customer Success, Innovation, Sustainability, EqualityAdditional DetailsAccommodations: If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form.Posting Statement: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We are committed to equality and have a workplace that is inclusive and free from discrimination. All employees and applicants will be assessed on merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other protected classifications. This policy applies to current and prospective employees and to recruiting, hiring, job assignments, compensation, promotion, benefits, training, assessment of performance, discipline, termination, and related processes. #J-18808-Ljbffr