Field Service Operations Director
il y a 11 heures
Applied Materials is seeking a highly experienced and skilled Field Service Operations Director to lead our team in France. As a key member of our organization, you will be responsible for managing the business of field service operations for our semiconductor key customers in France.
Key Responsibilities:- Lead a team of approximately 180 highly specialized maintenance engineers
- Direct and manage activities for multiple sites in France, including people management, customer satisfaction, P&L, and budget management
- Utilize project management skills to lead large teams in change processes
- Provide approval guidelines and leadership to reporting managers in the area of long-term program, strategy, and process design
- Ensure all field service projects are completed within budget and deadline to meet customer needs
- Anticipate future customer needs and direct the delivery of customer service commitments
- Own the overall site responsibility for customer satisfaction
- Ensure the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements
- Define performance metrics and report on the site's progress against business unit and account-specific goals
- 10+ years of relevant experience in the semiconductor industry
- Extensive expertise in field service operations and management
- Strong leadership and communication skills
- Ability to motivate and inspire teams
- Excellent knowledge of management methods and techniques
- Process improvement and decision-making skills
- Competitive base salary and performance bonus plan
- Car benefit and restricted stock units
- Lunch vouchers and possibility to participate in our Employee Stock Purchase Program
- Competitive health and life insurance contract
- Free access to a gym and relocation support
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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