Sales Administration Coordinator
il y a 1 mois
About the Role
GROUPE ATLANTIC is a leading player in the manufacturing and distribution of ventilation and air conditioning solutions for various markets. We are currently seeking a dedicated Sales Administration Coordinator to enhance our customer service operations.
Your Contribution
As a vital member of the Sales Administration team, you will be responsible for ensuring a seamless purchasing experience for our clients. Your role will encompass:
- Processing orders meticulously, adhering to established protocols to maintain order accuracy.
- Building and nurturing customer relationships by keeping them informed about their order status and proactively addressing any concerns.
- Collaborating closely with the sales team to exchange customer insights that drive satisfaction and loyalty.
- Managing disputes effectively by identifying issues, documenting them, and implementing necessary corrective measures.
Team Environment
You will work alongside a dynamic group of professionals in a collaborative open-space setting, fostering teamwork and interaction. Your contributions will be crucial in ensuring customer satisfaction through timely and efficient order fulfillment.
What We Offer
This position offers a permanent contract with competitive benefits, including:
- Participation bonus and a 13-month salary.
- Remote work flexibility.
- Access to a company restaurant.
Your Profile
The ideal candidate will possess strong organizational skills and a customer-centric approach. You should be adaptable, with the ability to integrate seamlessly into a team environment. Proficiency in the Microsoft Office suite and familiarity with ERP systems, such as SAP, is essential. A background in technical fields related to air conditioning and air treatment is advantageous.
We look forward to welcoming a new member who is passionate about delivering exceptional service and contributing to our team's success.
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