Emplois actuels liés à Luxury Retail Customer Experience Specialist - Le Bourget, Île-de-France - TWG Tea Company

  • E-commerce Project Lead

    Il y a 2 mois

    Le Kremlin-Bicêtre, Île-de-France ADONE CONSEIL Temps plein

    At Adone Conseil, we are a leading management consulting firm specializing in strategic and operational missions for business and IT departments. Our expertise spans e-commerce, data, customer experience, digital in-store, PIM-DAM, PLM, supply chain, and green transition projects.We are seeking a seasoned Project Manager to lead a hybrid study project on...

  • Spécialiste Retail Europe

    il y a 4 semaines

    Le Kremlin-Bicêtre, Île-de-France Circana Temps plein

    Poste : Spécialiste Retail EuropeNous recherchons un(e) Spécialiste Retail Europe pour soutenir l'équipe Retail Sport Europe dans le développement des relations avec nos détaillants, leur fournissant des insights à valeur ajoutée et aidant à générer des revenus au sein de nos comptes.ResponsabilitésVous avez un fort désir d'acquérir de...

  • Global Customer Specialist

    il y a 4 semaines

    Montigny-le-Bretonneux, Île-de-France MICHAEL PAGE Temps plein

    Job DescriptionAs a Global Customer Specialist, you will work closely with the Key Account Manager and teams in Asia, Europe, and the Maghreb to ensure the smooth operation of customer relationships. Your main responsibilities will include:Key ResponsibilitiesProduct Development: Manage product development according to defined specificationsSupplier...

  • Retail Experience Ambassador

    Il y a 2 mois

    Verrières-le-Buisson, Île-de-France SFAM Temps plein

    Job Opportunity at SFAMAt SFAM, we're committed to becoming a leader in the global market for multimedia and refurbished products. With over 100 stores across Europe and soon worldwide, we're expanding our team to support our growth.Key Responsibilities:Promote SFAM's concept and brand to potential customersDistribute promotional materials and gifts to...

  • Customer Service Representative

    il y a 2 semaines

    Le Bourget, Île-de-France FlightSafety International Temps plein

    About FlightSafety InternationalFlightSafety International is a leading provider of professional aviation training and services. Our company operates the world's largest fleet of advanced full-flight simulators and offers training for pilots, technicians, and other aviation professionals.Purpose of PositionThe Client Services Representative will provide...

  • Project Quality Specialist

    il y a 2 semaines

    Le Bourget, Île-de-France Johnson Electric Temps plein

    Johnson Electric is a global leader in motor subsystems, committed to customer success through innovative solutions and a best-in-class supply chain.We are seeking a Project Quality Engineer to contribute to the successful launch of new products and the modification of existing products by promoting customer requirements throughout the project.The successful...

  • Customer Service Representative

    il y a 1 mois

    Le Pré-Saint-Gervais, Île-de-France Werfen Temps plein

    OverviewAt Werfen, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.About the PositionWe are looking for a talented individual who is passionate about delivering...

  • Customer Service Representative

    il y a 4 semaines

    Le Pré-Saint-Gervais, Île-de-France Werfen Temps plein

    OverviewAt Werfen, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.About the PositionWe are looking for a talented individual who is passionate about delivering...

  • Customer Service Representative

    il y a 4 semaines

    Le Pré-Saint-Gervais, Île-de-France Werfen Temps plein

    OverviewAt Werfen, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.About the PositionWe are looking for a talented individual who is passionate about delivering...

  • Project Quality Specialist

    il y a 2 semaines

    Le Bourget, Île-de-France Johnson Electric Temps plein

    Johnson Electric is a global leader in motor subsystems, committed to customer success through innovative solutions and a best-in-class supply chain.We are seeking a Project Quality Engineer to contribute to the successful launch of new products and the modification of existing products by promoting customer requirements throughout the project.The successful...

  • Customer Service Representative

    il y a 2 semaines

    Le Pré-Saint-Gervais, Île-de-France Werfen Temps plein

    Job OverviewWe are seeking a skilled Customer Service Specialist to join our team at Werfen. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.About the RoleAs a Customer Service Specialist, you will be the primary point of contact for our clients,...

  • Project Quality Assurance Specialist

    il y a 4 semaines

    Le Bourget, Île-de-France Johnson Electric Temps plein

    Johnson Electric is a global leader in motor subsystems, renowned for its technology leadership, application expertise, and global scale. As a Project Quality Engineer, you will play a crucial role in the successful launch of new products and the modification of existing ones by promoting customer requirements throughout the project.Your Key...

  • Project Quality Assurance Specialist

    il y a 3 semaines

    Le Bourget, Île-de-France Johnson Electric Temps plein

    Johnson Electric is a global leader in motor subsystems, renowned for its technology leadership, application expertise, and global scale. As a Project Quality Engineer, you will play a crucial role in the successful launch of new products and the modification of existing ones by championing customer requirements throughout the project.Your Key...

  • Project Quality Assurance Specialist

    il y a 4 semaines

    Le Bourget, Île-de-France Johnson Electric Temps plein

    Johnson Electric is a global leader in motor subsystems, renowned for its technology leadership, application expertise, and global scale. As a Project Quality Engineer, you will play a crucial role in the successful launch of new products and the modification of existing ones by championing customer requirements throughout the project.Your Key...

  • Project Quality Assurance Specialist

    il y a 4 semaines

    Le Bourget, Île-de-France Johnson Electric Temps plein

    Johnson Electric is a global leader in motor subsystems, renowned for its technology leadership, application expertise, and global scale. As a Project Quality Engineer, you will play a crucial role in the successful launch of new products and the modification of existing ones by promoting customer requirements throughout the project.Your Key...

  • Customer Service Representative

    il y a 2 semaines

    Le Pré-Saint-Gervais, Île-de-France Werfen Temps plein

    About the RoleWe are seeking a skilled Customer Service Specialist to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...

  • Commercial Retail Itinérant H/F

    il y a 2 semaines

    Le Thillay, Île-de-France FED BUSINESS Temps plein

    Poste : Commercial Retail Itinérant H/FFed Business recrute pour son client, une entreprise centenaire et implantée mondialement dans le domaine de la découpe et du pesage industriel, un Commercial Retail itinérant.MissionsOrganisation de l'activité commerciale (analyse du secteur et du marché, établissement du plan de développement commercial,...

  • Customer Service Representative

    il y a 2 semaines

    Le Pré-Saint-Gervais, Île-de-France Werfen Temps plein

    About the PositionWe are seeking a skilled Customer Service Specialist to join our team at Werfen. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerResolve...

  • Sales and Business Development Expert

    il y a 1 mois

    Le Chesnay, Île-de-France ALADINOO GROUP Temps plein

    We are seeking a highly experienced professional to join our team at ALADINOO GROUP as a Sales and Business Development Expert.Vision:• To drive sales growth and increase revenue through effective business development strategies.Mission:• To provide exceptional client service and build strong relationships with customers.Responsibilities:• Develop and...

  • Aircraft Maintenance Specialist

    Il y a 2 mois

    Le Bourget, Île-de-France Dassault Falcon Service Temps plein

    About the Role:Dassault Falcon Service is seeking a highly skilled Avionics Controller to join our team. As a key member of our maintenance team, you will be responsible for ensuring the quality and compliance of aircraft maintenance work.Key Responsibilities:Validate maintenance work against regulatory and technical documentationEnsure compliance with EASA...

Luxury Retail Customer Experience Specialist

Il y a 2 mois

Le Bourget, Île-de-France TWG Tea Company Temps plein
About TWG Tea Company

As a leading luxury tea brand, TWG Tea Company is passionate about sharing its expertise and providing exceptional customer experiences. Our team is dedicated to delivering high-quality products and services that exceed our customers' expectations.

Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team in France. The successful candidate will be responsible for providing exceptional customer service, resolving product and service issues, and ensuring customer satisfaction.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve product and service issues, and provide accurate information to customers.
  • Order Processing: Process eCommerce orders, manage customer returns, and coordinate with delivery and courier companies.
  • Communication: Communicate effectively with customers, colleagues, and external partners to ensure seamless customer experiences.
  • Problem-Solving: Identify and resolve customer complaints, and escalate issues to management as needed.
  • Reporting: Compile reports on customer service metrics and provide insights to management.
Requirements
  • Education: Bachelor's degree in a relevant field.
  • Experience: Minimum 1-2 years of customer service experience in a luxury retail or eCommerce environment.
  • Language Skills: Fluent in French and English, with a strong command of written and spoken language. Additional European languages are a plus.
  • Skills: Excellent communication and problem-solving skills, with a strong attention to detail and ability to work independently.