Client Success Strategist
il y a 2 semaines
About the Job
Pivot is seeking a highly motivated and experienced Customer Operations Success Manager to join our Operations team. This role is crucial in ensuring our clients receive outstanding support and an exceptional customer experience.
Key Responsibilities
- Provide top-notch support to clients, addressing and resolving their issues efficiently and effectively in collaboration with the tech team.
- Manage support tickets from creation to closure, ensuring timely and accurate resolutions.
- Investigate and escalate technical issues to the product and tech teams, relying on your in-depth product knowledge to analyze customer requests.
Requirements
- At least 3 years of experience in customer success, customer support, or a related field within a SaaS or software environment.
- Excellent problem-solving abilities and technical proficiency to troubleshoot product-related issues.
- Strong project management skills and the ability to juggle multiple priorities.
- Proven track record of managing support operations and improving customer service processes and tools.
- Experience in a startup environment, building support systems and processes from scratch.
- Fluency in English.
-
Customer Success Strategist
il y a 2 semaines
Paris, Île-de-France Blue Yonder Temps pleinCustomer Success StrategistAt Blue Yonder, we're seeking a seasoned Customer Success Strategist to join our team. As a key member of our customer success team, you'll be responsible for driving customer adoption and value realization through strategic planning and execution.Key Responsibilities:Develop and execute customer success plans to drive adoption and...
-
Customer Success Strategist
il y a 2 semaines
Paris, Île-de-France Blue Yonder Temps pleinAs a Customer Success Strategist at Blue Yonder, you will be responsible for developing and executing customer success plans that drive adoption and value realization of our solutions. You will work closely with our customers to understand their business operations and challenges, and provide strategic guidance to help them maximize the value of our...
-
Customer Success Strategist
il y a 2 semaines
Paris, Île-de-France Insider Temps pleinAbout the RoleWe are seeking a highly skilled Customer Success Strategist to join our team at Insider. As a Customer Success Strategist, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our technology and services.Key ResponsibilitiesDevelop and implement customized success plans for...
-
Senior Client Success Strategist
Il y a 3 mois
Paris, Île-de-France Blue Yonder Temps pleinSenior Client Success Strategist (Retail, Supply Chain) At Blue Yonder, we collaborate closely with our clients to ensure they are fully leveraging the benefits of our solutions. You will gain an in-depth understanding of the operational dynamics and challenges faced by your designated clients, contextualizing these within their respective industries. Your...
-
Senior Customer Success Strategist
il y a 4 jours
Paris, Île-de-France Blue Yonder Temps pleinKey ResponsibilitiesAs a Senior Customer Success Strategist at Blue Yonder, you will play a critical role in driving customer success strategies into our customers' organizations, ensuring adoption and expertise within our solutions. You will serve as the primary point of contact for non-commercial relations and general escalation management, monitoring and...
-
Sustainability Strategist
il y a 2 semaines
Paris, Île-de-France Cleerit Temps pleinCleerit - Your Partner in SustainabilityWe're seeking a Sustainability Strategist to join our customer success team. As a key member of our team, you will be responsible for helping our customers achieve their sustainability goals and maximize the value of our ESG solution.Your Key Responsibilities:Develop and execute customer success plans to ensure...
-
Customer Success Strategist
il y a 2 semaines
Paris, Île-de-France Ratecard Temps pleinAs a Customer Success Strategist at Ratecard, you'll be part of our Customer Success team, working closely with our Partnerships Director to develop a new project that simplifies and speeds up the process of connecting publishers to multiple demand sources.Key Responsibilities:Assist in onboarding clients on our Ad Management productsDiscuss with clients to...
-
Senior Cybersecurity Strategist
il y a 2 semaines
Paris, Île-de-France Palo Alto Networks Temps pleinAbout the RolePalo Alto Networks is seeking a highly skilled Senior Cybersecurity Strategist to join our team. As a Senior Cybersecurity Strategist, you will be responsible for developing and executing technical strategies to drive business growth and customer success.Key ResponsibilitiesDevelop and execute technical strategies to drive business growth and...
-
Quantitative Investment Strategist
il y a 2 semaines
Paris, Île-de-France Selby Jennings Temps pleinQuantitative Investment StrategistWe are seeking a highly skilled Quantitative Investment Strategist to join our team at Selby Jennings. As a Quantitative Investment Strategist, you will be responsible for developing and structuring Equity Volatility Quantitative Investment Strategies for our clients.Key Responsibilities:Develop and structure quantitative...
-
Technical Account Strategist
il y a 2 semaines
Paris, Île-de-France Brevo Temps pleinTechnical Account StrategistBrevo, a leading CRM suite, is seeking a Technical Account Strategist to join its Customer Success Team in the Paris office. As the main point of contact for enterprise clients, you will be responsible for resolving complex technical issues and driving client adoption.Key Responsibilities:Manage client portfolios from onboarding...
-
Digital Transformation Strategist
il y a 1 mois
Paris, Île-de-France Rhino Management Consulting Temps pleinDigital Transformation Strategist =========================== At Rhino Management Consulting, we are seeking a highly skilled Digital Transformation Strategist to spearhead our clients' digital and IT strategy initiatives. As a key member of our team, you will be responsible for formulating comprehensive digital and IT strategies that align with clients'...
-
Quantitative Investment Strategist
il y a 2 semaines
Paris, Île-de-France Selby Jennings Temps pleinQuantitative Investment StrategistOverview: We are seeking a skilled Quantitative Investment Strategist to join our team at Selby Jennings. As a Quantitative Investment Strategist, you will be responsible for developing and structuring Equity Volatility Quantitative Investment Strategies for our clients.Key Responsibilities:Develop and structure quantitative...
-
Stratégiste de l'expérience client
il y a 1 mois
Paris, Île-de-France Epsilon France Temps pleinDescription du posteL'entreprise EPSILON France, spécialisée dans le datamarketing, recherche un stratégiste de l'expérience client pour renforcer son équipe. En tant que stratégiste, vous serez chargé de maximiser la rétention client, le recrutement et la conversion de leads prospects.MissionsAccompagner les équipes commerciales dans la...
-
Customer Success Strategist
il y a 2 semaines
Paris, Île-de-France Insider Temps pleinUnlock Your Potential as a Customer Success Manager at InsiderAt Insider, we're on a mission to revolutionize the way businesses connect with their customers. As a Customer Success Manager, you'll play a critical role in ensuring our clients get the most out of our cutting-edge technology.About the RoleWe're looking for a highly motivated and experienced...
-
Stratégiste Marketing
il y a 2 semaines
Paris, Île-de-France ESP Ecole Supérieure de Publicité Temps pleinContexteDécouvrez le rôle clé du stratégiste marketing au sein d'une agence de publicité.Le rôle du stratégiste marketingLe stratégiste marketing est chargé de donner un contexte, une ligne directrice et des informations pertinentes pour l'équipe qui va créer la campagne.Il analyse, organise et synthétise les informations qu'il collecte au fil de...
-
Marketing Strategist
il y a 2 semaines
Paris, Île-de-France Stuart Temps pleinMarketing Strategist - Urban Delivery ExpertStuart is a leading provider of last-mile logistics solutions in Europe. As a Marketing Strategist, you'll be responsible for developing and executing marketing strategies that drive the success of our urban delivery solutions. You'll work closely with product management and marketing teams to ensure alignment of...
-
Customer Success Strategist
il y a 2 semaines
Paris, Île-de-France Ratecard Temps pleinCustomer Success ManagerPubstack is seeking a Customer Success Manager to join our team. In this role, you will be responsible for assisting the Partnerships Director in onboarding clients on Pubstack products, discussing with clients to optimize their setup and proactively find solutions, and troubleshooting the clients' setup with the help of Pubstack...
-
Quantitative Investment Strategist
il y a 4 jours
Paris, Île-de-France Selby Jennings Temps pleinQuantitative Investment StrategistWe are seeking a highly skilled Quantitative Investment Strategist to join our team at Selby Jennings. This is an exciting opportunity to develop and structure innovative investment strategies for our clients.Responsibilities:Develop and structure quantitative investment strategies for the firm's clients.Collaborate with the...
-
Customer Success Strategist
il y a 1 mois
Paris, Île-de-France Blue Yonder Temps pleinSenior Customer Success AdvisorWe are seeking a highly skilled Senior Customer Success Advisor to join our team at Blue Yonder. As a key member of our customer success team, you will be responsible for driving customer adoption and value realization of our SaaS solutions.Key Responsibilities:Develop and execute customer success strategies to drive adoption...
-
Customer Success Strategist
il y a 4 semaines
Paris, Île-de-France Blue Yonder Temps pleinSenior Customer Success AdvisorWe are seeking a highly skilled Senior Customer Success Advisor to join our team at Blue Yonder. As a key member of our customer success team, you will be responsible for driving customer adoption and value realization of our SaaS solutions.Key Responsibilities:Develop and execute customer success strategies to drive adoption...