Responsable Service Client et Help Desk

Notre Équipe de Superviseurs Service Client et Help Desk Nous sommes à la recherche d'un Superviseur Service Client et Help Desk passionné qui souhaite rejoindre notre équipe dynamique ! Vous serez responsable de la supervision de l'équipe Helpdesk et Service Client, ainsi que de la coordination avec les prestataires. Vous devrez également répondre...

Job DescriptionWe are seeking a Help Desk Technician to join our team at Tyne Theatre and Opera House. As a Help Desk Technician, you will be responsible for providing technical support to our clients via email, chat, and phone.Provide technical support to clients in a timely and effective mannerCollaborate with colleagues to resolve complex technical...

Data Help Desk (CDI, Paris)Cette équipe fait partie intégrante du succès de mon client.Je recherche un responsable du service d'assistance aux données techniquement qualifié pour aider les chercheurs quantitatifs et les traders à naviguer et à utiliser des ensembles de données étendus.Vous assisterez tous les utilisateurs de données,...

Uptoo est à la recherche d'un Superviseur Service Client et Help Desk H/F pour renforcer son équipe.Vous aurez pour mission de superviser l'équipe Helpdesk et Service Client, de fournir un excellent service client aux utilisateurs de nos Distributeurs Automatiques de Billets (DAB), et de coordonner les différents prestataires impliqués dans le...

We are seeking a skilled Help Desk Manager to join our team. Key Responsibilities:• Troubleshoot and resolve technical issues via phone, email, and chat• Provide exceptional customer service and support• Collaborate with internal teams to resolve complex issues• Develop and maintain knowledge base articles and documentation• Analyze and report on...

Help Desk TechnicianAs a Help Desk Technician, you will be responsible for providing technical support to clients via phone, email, or in-person. You will troubleshoot and resolve technical issues, provide training and guidance to clients, and ensure that all technical issues are resolved in a timely and professional manner.**Key Responsibilities:**Respond...

Help Desk EngineerGlobal Law Firm – ParisHybrid working arrangement – 4 days office / 1 day remote workSalary – €40,000 - €50,000Benefits – Medical insurance, 50% of transport covered, daily restaurant vouchersWe are looking for a Help Desk Engineer to join our IT team. In this role, you will be responsible for:Providing technical support to...

Job DescriptionThe U.S. Embassy & Consulates in France is seeking a Help Desk Technician to join our IT team. As a Help Desk Technician, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and collaborating with cross-functional teams to resolve complex technical issues.Key Responsibilities:Provide...

As our IT Help-Desk Manager, you will be responsible for leading a team of 10 members to provide IT support for 1,300 users across multiple locations. The primary objective is to ensure customer satisfaction through efficient management of IT services, including hardware, software, and telecommunication systems. The manager will oversee help-desk operations,...

Ce qu'on va accomplir ensemble Vous avez le sens du service client chevillé au corps et l'envie d'intégrer une société internationale ? Alors voici l'opportunité que nous vous proposons aujourd'hui : Notre entreprise : Leader dans le traitement des transactions sécurisées et spécialiste des Distributeurs Automatiques de Billets...

We're seeking a highly skilled Technical Help Desk Technician to join our team in Paris. As a key member of our support team, you'll be responsible for providing technical assistance to our employees, ensuring they have the tools and resources they need to succeed.As a Technical Help Desk Technician, you'll be the primary point of contact for all technical...

MissionL'objectif principal de ce poste est de fournir un soutien technique de haute qualité aux utilisateurs finaux de l'entreprise. Le Technicien Help Desk sera responsable de la réception et de la résolution des sollicitations des utilisateurs, ainsi que de la gestion des incidents et des demandes.ResponsabilitésRéceptionner les...

IT Service Desk ManagerAt Accor Hotels, we're looking for a skilled IT Service Desk Manager to oversee the management of our Service Desk teams. As a key member of our IT team, you'll be responsible for ensuring the smooth operation of our IT services, including incident, problem, and change management. Your expertise in IT security management and service...

Job DescriptionWe are looking for a Technical Help Desk Professional to join our team in Paris. As a key member of our support team, you will be responsible for providing technical assistance to our employees, ensuring the smooth operation of our IT systems, and maintaining our network infrastructure.Key ResponsibilitiesProvide technical support to employees...

Vous recherchez un poste d'un grand groupe dans le domaine de l'IT ? Talents IT vous propose de rejoindre une équipe expérimentée au sein d'un grand groupe dans le domaine de l'IT. Nous recherchons un Technicien Help Desk pour aider les utilisateurs internes sur site et/ou à distance. Vos missions seront les suivantes :* Assurer le suivi...

Technology Support LeaderAccor Hotels is seeking a Technology Support Leader to join our IT team. As a key member of our team, you'll be responsible for leading our Service Desk teams and ensuring the smooth operation of our IT services. Your expertise in IT security management and service operations will be invaluable in driving our service improvement...

Service Desk Manager RoleThe IT Service Desk Manager is responsible for the overall management of the Service Desk function, including the receipt, triage, escalation, and processing of IT support requests. This role also involves establishing procedures and systems to enable this and provide quantitative measures on performance.Key Responsibilities:Manage...

Poste :Notre client est une entreprise internationale qui accompagne la transition énergétique et la transformation numérique. En tant que leader européen dans les services multi technique liés à l'énergie et aux communications, elle s'engage à offrir des solutions durables.Missions :Gérer une équipe du service Desk d'environ 6 personnesEncourager...

About the RoleThe IT Service Desk Engineer will be responsible for delivering high-quality IT support to end users, ensuring the effective provisioning, maintenance, and troubleshooting of IT assets. This role involves working closely with internal teams and external partners to maintain operational excellence and ensure that all technical requirements are...

Poste : Talents IT est un cabinet de recrutement national spécialisé dans les métiers de l'IT et du digital, nous vous proposons régulièrement des offres d'emploi dans ces domaines : Développement, sécurité, infrastructure, R&D, data, projet, produit Nos consultants expérimentés vous offrent un accompagnement personnalisé et des conseils...