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Data Center Technician
Il y a 2 mois
We are seeking a skilled Data Center Technician to join our team at Amazon Data Services France SAS. As a Data Center Technician, you will play a critical role in ensuring the smooth operation of our cloud infrastructure.
Key Responsibilities- Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently.
- Escalate and troubleshoot technical issues on various platforms, including systems, networks, and power/mechanical.
- Remediate physical layer outages, both systems and network.
- Participate in data center power and cooling events.
- Work shift rotations to meet 24x7 on-call requirements.
- Install and configure racks of hosts in line with internal SLAs.
- Triage and resolve trouble tickets for all devices in your region.
- Ensure correct rotation of parts and spares.
- Help define metrics to increase customer uptime.
- Enforce Amazon's security best practices.
- Interact with third-party vendors and contractors and other data center technicians.
- Contribute ideas to improve operational efficiency.
- Engage with remote hands and eyes in EU regional cloudfront POPs.
- Server hardware troubleshooting experience.
- Server booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID.
- Experience with network protocols: TCP/IP, Ethernet, L2/L3 technologies.
- Network hardware: copper and optical fiber cabling, switches, routers.
- Good understanding of Linux/Unix administration.
- Remote access: console routers, IPMI, BMC.
- Network equipment installation and configuration.
- Redundancy: power feeds, ATS, server hardware, RAID, network connectivity.
- Participated in project management.
- Scripting: Bash, Python, Perl, Ruby (or programming languages).
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