Data Center Technician

il y a 11 heures

Paris, Île-de-France Amazon Data Services France SAS Temps plein
About the Role

We are seeking a skilled Data Center Technician to join our team at Amazon Data Services France SAS. As a Data Center Technician, you will be responsible for maintaining the world's largest Cloud Computing Infrastructure.

Key Responsibilities
  • Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently.
  • Escalation point and technical troubleshooter for all Systems and Network hardware problems.
  • Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical.
  • Remediation of physical layer outages, both Systems & Network.
  • Remediation or recovery of physical power issues on racks.
  • Participate in Data Center power & cooling events.
  • Working Shift rotations to meet 24x7 On-Call requirements.
  • Install & configure racks of hosts in line with internal SLAs.
  • Triage & resolve trouble tickets for all devices in your region.
  • Data Center point of contact for all High Severity issues.
  • Physical replacement of server and network device parts.
  • Ensure correct rotation of parts & spares.
  • Help define metrics to increase our customer uptime.
  • Enforcing Amazon's Security Best Practices.
  • Interact with third-party vendors & contractors and other Datacenter technicians.
  • Contribute ideas to improve operational efficiency.
  • Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
About the Team

Our team is diverse and inclusive, and we value diverse experiences. We encourage candidates to apply even if they don't meet all of the preferred qualifications and skills listed in the job description.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

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