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il y a 4 jours
Nous recherchons un Expert Support Kiosque IT pour rejoindre notre équipe à Rouen.
MissionL'Expert Support Kiosque IT sera chargé de :
- Assurer l'accueil et l'écoute des utilisateurs rencontrant un incident avec le matériel informatique
- Diagnostiquer et résoudre le problème rencontré
- Assurer le support informatique de proximité sur l'ensemble du matériel des utilisateurs
- Analyser les incidents récurrents pour identifier, traiter et éradiquer les causes
- Accompagner les utilisateurs en les coachant sur les nouvelles technologies
Nous recherchons un candidat titulaire d'un diplôme Bac+2 en informatique, avec une expérience de 4 ans en tant que Technicien Support de Proximité N1/N2.
Conditions d'emploiCe poste est à pourvoir en CDI.
Nous proposons un environnement de travail convivial et une équipe motivée.
Si vous êtes convaincu que vous avez les compétences et l'expérience requises, nous vous invitons à postuler.
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