Europe Technical Solutions Manager
il y a 3 semaines
Sunmi is a high-tech unicorn company that leads the innovation of intelligent hardware for business. We provide intelligent IoT devices and integrated solutions of software and hardware to empower store owners, advancing their stores to real-time IoT stores and supporting their businesses.
Job DescriptionWe're seeking a Technical Solutions Manager to join our team in Europe, based in France or Poland. As a Technical Solutions Manager, you will work in the Technical and Project Team Europe, reporting to the Europe CTO.
Key Responsibilities- Be Sunmi's technical expert for Europe Sales and Technical teams, as well as for Sunmi prospects and customers in Europe.
- Be Sunmi's technical referent for software products (Key Injection, MDM, TMS, …) in Europe.
- Design sample applications interfacing the different Sunmi SDKs and demonstrating their usage to Sunmi prospects and customers.
- Develop solutions validating product introduction and build necessary tools to ease issues analysis and resolutions.
- Liaise with Sunmi's coordination team for Europe customers' software requirements.
- Provide technical and architectural improvement suggestions to Sunmi R&D for the development, design, integration, testing, and maintenance of our platform and products.
- Create and maintain comprehensive technical documentation.
- Participate in products and solutions technical presentations and trainings to internal and customers' teams.
- Accompany the Sales team in customer meetings for projects requiring specific developments or integration.
- Help to formalize the requirements and design technical solutions or proposals based on customer requirements.
- Report and escalate to management as needed.
- Bachelor or master degree in IT, Software development, Electronics.
- 5+ years in technical leadership in Payment, Security, Retail, and/or Banking industries.
- 7+ years in software development with experience in Android, Java, Kotlin, and cloud-based applications.
- Good technical knowledge in payment and security (EMV, cryptography, PKI).
- Technical knowledge of popular network protocols and hardware.
- Technical pre-sales experience is a plus.
- Experience in Atlassian products (JIRA/Confluence) is a plus.
- Bonus points for start-up and scaling products and services experience.
- Technical with customer focus spirit, interested in training and teaching technical solutions.
- Good presentation skills and able to communicate with sales, marketing, engineering, operations, customers, and business partners.
- Experience interfacing remote teams and in an international environment.
- Open-minded and proactive, able to work cross-functionally and think critically.
- Fluent in English; other European languages or Chinese would be a plus.
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