Assistant Store Manager

il y a 4 semaines


NeuillysurSeine, Île-de-France Sephora USA, Inc Temps plein

Job Summary:

As an Assistant Store Manager at Sephora USA, Inc., you will play a key role in supporting the Store Manager in overseeing store operations, ensuring a high level of client service, and driving sales. This leadership position requires a strong ability to lead a team, foster a positive work environment, and drive business results.

Key Responsibilities:

  • Supporting Store Operations and Sales:
    • Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
    • Help develop and implement strategies to drive store sales and increase profitability.
    • Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
  • Team Leadership and Development:
    • Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
    • Conduct performance appraisals, manage employee development, and provide ongoing feedback.
    • Support the leadership team, ensuring effective collaboration and achievement of store goals.
  • Client Satisfaction and Service:
    • Ensure high levels of client satisfaction through excellent service.
    • Handle client complaints and provide appropriate solutions.
    • Support client loyalty programs and services to ensure client loyalty and engagement.
  • Store Standards and Compliance:
    • Maintain outstanding store condition and visual merchandising standards.
    • Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
    • Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
  • Resource Management:
    • Assist in managing inventory levels to ensure product availability.
    • Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

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