Store Operations and Sales Support
il y a 4 semaines
Job Description:
As an Assistant Store Manager at Sephora USA, Inc., you will be responsible for supporting the Store Manager in overseeing store operations, ensuring a high level of client service, and driving sales. This leadership role requires a strong ability to lead a team, foster a positive work environment, and drive business results.
Key Responsibilities:
- Supporting Store Operations and Sales:
- Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
- Help develop and implement strategies to drive store sales and increase profitability.
- Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
- Team Leadership and Development:
- Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
- Conduct performance appraisals, manage employee development, and provide ongoing feedback.
- Support the leadership team, ensuring effective collaboration and achievement of store goals.
- Client Satisfaction and Service:
- Ensure high levels of client satisfaction through excellent service.
- Handle client complaints and provide appropriate solutions.
- Support client loyalty programs and services to ensure client loyalty and engagement.
- Store Standards and Compliance:
- Maintain outstanding store condition and visual merchandising standards.
- Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
- Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
- Resource Management:
- Assist in managing inventory levels to ensure product availability.
- Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
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